Senior Quality Assurance Engineer, Backend & Systems
Hi, we’re Jabra Hearing.
We’re on a mission to empower tens of millions of people to hear better through convenient, personalized hearing care — at a fraction of the cost thanks to telemedicine. In three years, we went from a scrappy startup to a leader in the direct-to-consumer hearing care space with the backing of our parent company GN, a global pioneer in intelligent audio solutions, to prove it. We partnered with Jabra (also in the GN Family) to create the Jabra Enhance online hearing business. Leveraging GN's expertise and Jabra's pioneering audio engineering helps us make our hearing care even more accessible and affordable.
About us.
We’re a data-thirsty, outcomes-driven group that cares as deeply about our employees as we do our customers. We’re led by a diverse crew of enormously talented thinkers, creators, and doers who are as collaborative as they are compassionate (and passionate). The team at Jabra Hearing includes actors, sommeliers, top-chefs, dancers, black belts, filmmakers and countless four-legged furry sidekicks.
About the role.
We are looking for a talented Senior Quality Assurance Engineer, Backend & Systems to join the Agile backend team in developing and executing QA processes to ensure we catch as many bugs as possible before releasing those in a continuous integration and deployment environment.
What you’ll do.
- Collaborate with the Director of QA Engineering, Software Engineers, and Product teams in understanding both functional and non-functional requirements
- Create test strategies for the backend team and coordinate changes with other teams
- Test GraphQL APIs to ensure the expectations of the Web and Mobile apps are met
- Troubleshoot issues reported by customer support or error reporting tools
- Log bugs, track progress and verify fixes
- Ensure high quality output and be responsible for the last sign off before production release
- Participate in daily scrum ceremonies, aligned to East Coast business hours
What you’ll bring.
- 5+ years of working in QA at a software company
- Degree in computer science or relevant software testing experience
- 2+ years of working with relational databases such as Postgres and using SQL
- Comfortable using tools such as curl, Postman and Charles Proxy
- Experience in testing websites and mobile apps
- Good understanding of how browsers work - dev tools, cookies, local storage, incognito, etc.
- A proven track record of delivering high quality and tested software on time and often
- Able to prioritize and execute QA tasks with minimal supervision
Bonus points.
- Comfortable with scripting and API test automation
- Knowledge of HTML and Javascript
- Experience with web protocols
- Salesforce testing experience
A sneak peek at our benefits.
- You’re worth it. Our compensation is competitive ($120,000 to $150,000 plus eligibility for an annual performance bonus), and our 401k plan includes matching up to 4%.
- Take care of yourself and your loved ones. We offer excellent medical, vision, and dental insurance and contribute generously to it. Adding a new member to your family? We also provide 12-weeks paid parental leave.
- Fill that well! Whether you check out America’s natural treasures or just veg out on your couch, enjoy your paid time off. We encourage time off.
- Nomnom on us. Jabra Hearing offers a weekly lunch stipend. (Pro tip: Groceries count.)
GN Consumer Hearing Corporation (d.b.a. Jabra Hearing) is an equal opportunity employer and participates in E-Verify. If you receive an offer of employment from Jabra Hearing, you will need to go through the E-Verify process of digital verification of your employment authorization documents as provided on the Form I-9. Participation in E-Verify does not limit your right to work and verification will only be completed after you become an employee with Jabra Hearing.
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