Solutions Engineer

| San Francisco, CA, USA | Hybrid
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About Us:

We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful tools, but most of us can't build or modify the software we use on them every day. At Notion, we want to change this with focus, design, and craft.

We've been working on this together since 2016, and have customers like Pixar, Mitsubishi, Figma, Plaid, Match Group, and thousands more on this journey with us. Today, we're growing fast and excited for new teammates to join us who are the best at what they do. We're passionate about building a company as diverse and creative as the millions of people Notion reaches worldwide.

Notion is an in person company, and currently requires its employees to come to the office for two Anchor Days (Mondays & Thursdays) and requests that employees spend the majority of their week in the office (including a third day).

About The Role:

The Notion sales organization has a strong Product Led Growth lean, with many customers entering our funnel through our self-service motion before our product grows toward being a wall-to-wall solution. As we grow, more and more prospects are investigating how Notion can integrate with their existing tech stack, replace existing solutions, or be deployed in large or phased implementation to support desired business goals. As an early member of the Solutions Engineering team, you will:

  • Partner with members of the sales org on customer engagements with prospective and existing customers
  • Respond to advanced product and technical questions, RFPs, and security questionnaires in a precise and timely manner
  • Provide thoughtful technical guidance to customers throughout the sales process, with a focus on quickly enabling customers to successfully deploy and integrate Notion
  • Develop custom Notion workspaces showcasing a deep understanding of Notion’s ability to support customer workflows and integrated applications
  • Curate structured product feedback to enable the Product and Engineering teams to enhance and refine Notion to solve customer needs
  • Work with marketing to refine our technical narrative for the product, including blog posts, webinars, and customer-facing marketing collateral
  • Educate the sales org on the product, upcoming releases, competitive analysis, and topical information about typical customer environments and third party applications
  • Document technical considerations and contribute to internal knowledge bases as a resource for other teams, customers, and partners

What You'll Achieve:

  • Drive technical onboarding + implementation for a product people love that solves real problems: Some of the worlds largest companies use Notion to run huge teams — but your friends and family can also use it to take notes, display photos, and more. Some non-profits even use it to conserve wildlife!
  • Help build the foundations of Solutions Engineering at Notion -  As an early member of our SE org and regional team, you'll be instrumental in helping define our sales-assisted motions.
  • Serve as the customer's technical advisor: You'll project manage the technical implementation process to quickly onboard our customers and help them dig deep into new use cases of Notion.
  • Join a fantastic team at a magical time: We've got tens of millions of users with a small team, which gives us a huge green field to work with. You'll join at the perfect time to shape how we grow from here.
  • Meaningfully shape our future product: As you engage with customers, you'll gain insights to help us serve them better — and work with product to inform what we do next.
  • Elevate your skills as we tackle our most impactful challenges: We've achieved more than teams 10x our size in less time — and there's so much more to do and learn.

Skills You'll Need to Bring:

  • 2+ years as Technical Sales Engineer, Solutions Engineer or Solutions Architect
  • You’re able to understand and explain how APIs can be used to support advanced customer workflows
  • You have experience working with third-party integrations for IAM/SSO, DLP or SIEM platforms
  • You have strong project management experience and have managed complex projects to completion
  • You have a growth mindset and thrive in the building stage of a nascent team
  • You’re highly adaptable, easily acclimating to a rapidly changing business and industry

Nice to Haves:

  • You've been a first or early hire at a fast-growing startup before
  • You have experience using Notion
  • You have coding experience that would enable you to write basic scripts using the Notion API
  • You have experience using with and designing relational databases

We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.

Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated range for total on target earnings (including base salary and on target incentive pay) for this role is $175,000- $195,000 per year

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • GolangLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • MySQLDatabases
    • SnowflakeDatabases
    • TableauAnalytics
    • FigmaDesign
    • NotionManagement
    • SalesforceCRM
    • SlackCollaboration
    • ZoomCollaboration
    • NotionCollaboration
    • NotionProject Management

Location

75 Varick St, New York, NY 10013

An Insider's view of Notion

What's something quirky about your company?

The most unique thing I've experienced here is a series called "Life Stories" where a Notino shares a condensed version of their life in 45 minutes. It's an opportunity to hear about people's backgrounds and the experiences that defined them allows us to work together in a way that highlights people's strengths and unique perspectives.

Alma

Software Engineer

How do you collaborate with other teams in the company?

I find that engineers do a lot more product thinking here. At Notion, UX, PM, and engineers work closely together to craft the right user experience together. We ask ourselves: are we actually solving the user need? Can we solve this more efficiently? I love that engineers are empowered to give feedback and propose alternate solutions.

Penny

Software Engineer

What’s the vibe like in the office?

Working with a team that is so smart and humble at the same time creates a unique energy and I love exchanging thoughts with my colleagues. Everybody is passionate about our mission and lifts each other up.

Marlene

Account Executive

What are Notion Perks + Benefits

Notion Benefits Overview

We work to make sure our employees have what they need to succeed.

We offer 100% health insurance coverage for employees and dependents. This includes medical, dental, and vision premiums. You and your dependents will have access to a provider that can create a personalized treatment plan such as digital Cognitive Behavioral Therapy programs, coaching, therapy, navigation support, medication management, and EAP services. Our fertility benefit gives you employer-sponsored funds you can use to pay for fertility treatments and family-forming services. Notion makes it easy to save money for retirement. There’s also employer matching!

We want you to take time off to rest and rejuvenate. Notion offers unlimited paid vacation as well as 10+ observed holidays by country.

We believe employees should have access to paid time off for pivotal life events that may fall outside of traditional leaves. Full-time employees can take up to 10 days of paid leave in a rolling 6-month period for bereavement, pregnancy loss, abortion procedures, recovery, and related travel, legal proceedings (e.g., custody hearings, legal components of gender affirmation, proceedings concerning incidents of sexual violence or sexual harassment), or bereavement following the death of a pet.

We offer Notinos a monthly stipend to use towards services that fit their personal needs. This gives you the opportunity to choose your own adventure and use the funds toward things that matter the most to you.

We offer biological, adoptive, and foster parents paid time off to spend quality time with family.

We offer a generous monthly subsidy for your commute.

Culture
Volunteer in local community
Our office is in the Mission district of San Francisco, and we frequently partner with organizations in our neighborhood, including the Boys and Girls Club, as well as local restaurants and artists.
Partners with nonprofits
We give nonprofits free Notion workspaces. Some of our top nonprofits include Greenpeace, Stanford Hospitals, and more.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
In-person revenue kickoff
Employee awards
Flexible work schedule
Diversity
Highly diverse management team
Our management team is 50% women, and most of our teams are also split 50/50.
Mandated unconscious bias training
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Pension
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Fertility benefits
Vacation + Time Off
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Company-wide vacation
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Pet friendly
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Meditation space
Mother's room
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Online course subscriptions available
Personal development training

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