VP of Engineering

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The Petal mission


Petal’s mission is to bring financial opportunity and innovation to everyone. 


We're pioneering a new approach to credit, enabling Petal Card* applicants to leverage their banking history, in addition to their credit history, to establish their creditworthiness. Our proprietary Cash Scoring technology takes applicants’ income, spending, and savings into account and is helping traditionally underserved consumers across the United States access honest, simple and responsible credit, even if they’ve never had it before. 


We bring the same ingenuity to Petal Card products. Our simple and intuitive app gives members access to credit score tracking, budgeting tools, subscription management, and automated payment options—everything they need to make financial progress. 

Now more than ever, Americans need help improving their credit safely, responsibly, and affordably. If this sounds like something you’d like to be a part of, apply now, and let’s change this trillion-dollar industry together. 


At Petal, we're looking for people with kindness, positivity, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and potential will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Petal, we welcome diverse perspectives from people who think rigorously and aren't afraid to challenge assumptions.


*Petal Cards are issued by WebBank, Member FDIC



We’re looking for an inspirational technical leader ready to reinvent consumer finance. A successful candidate has significant people management experience, sharp business acumen, big-picture strategic vision, an innate collaborative style, and strong technology fundamentals. And since Petal is still a fast-growing startup, we’ll need someone with a track record of building something from nothing—hiring, developing processes, and reorganizing to fit business priorities.


The VP of Engineering is the leader of the Engineering team and convenes the resources, maps out the approach, and oversees the technical execution of the company vision and product roadmap.


Key areas of responsibility:

Develop a compelling technical vision

  • Develop a compelling and strategic technical vision and determine how engineering will contribute to achievement of the company vision and goals 
  • Help engineers understand why their contributions are valuable and how they tie to business impact
  • Innovate and disrupt; push the boundaries of what is possible in the financial services industry
  • Embody and evolve the Petal engineering culture as the team reaches scale (from 30 to 75+)

Build a world-class Engineering organization

  • Plan and build the team’s capabilities 
  • Develop the 2-3 year vision for the team, and translate this into viable 6-12 month plans and roadmaps, working closely with Product and the larger Leadership Team 
  • Determine necessary headcount/skills/structure to achieve current and future goals
  • Recruit at a world-class level—actively network, reach out to candidates, and conduct other activities to attract top talent
  • Coordinate closely with people/recruiting team on hiring strategy
  • Lead the development of interview process for ICs and managers alike Instill a hiring culture on the team, including adhering to the hiring process and maintaining a high bar
  • Build an Engineering employee brand: speak on panels, encourage Open Source contributions and blog posts about non-proprietary aspects of our technology architecture and usage

Manage the Engineering organization

  • Manage / coach Engineering Managers and other senior engineers
  • Ensure everyone on the team has the resources and opportunities to learn and grow — formal/informal training, mentorship, stretch goals, attendance at conferences
  • Create and apply engineering-specific development expectations; use these to provide regular feedback
  • Reorganize and effectively manage change as needed to best fit with the business needs
  • Collaborate with Chief People Officer on compensation and employee rewards
  • Manage team dynamics and employee relations issues and be accountable for resolution
  • Develop the staffing logic and execute it, factoring in engineering preferences and professional development
  • Instilling norms, cultural values (i.e. psychological safety) and leading by example. 

Drive engineering team execution / delivery

  • Achieve results and hold teams accountable to deliver on their own goals
  • Regularly evaluate team structure to ensure the organization can move quickly 
  • Devise methods to measure output and effectiveness week over week and present findings and bottlenecks 
  • Inspire and motivate the team to strive for excellence
  • Develop and promote processes which ensure timely delivery of products
  • Fill in the blanks and verify that the engineering team has right tools, technology, and processes to build quality, scalable and reliable systems
  • Codify and disseminate best practices (i.e. testing, code reviews, pair programming)
  • Innovate and experiment to optimize team output

Collaborate with other department heads

  • Represent the Engineering team as a member of the Leadership Team
  • Communicate plans, challenges, and updates to other functional heads
  • Seek to understand challenges facing other departments or the company at large and provide input, advice and/or possible solutions
  • Nurture Engineering’s strong relationship/alignment with the Product team

Characteristics of a successful candidate:

  • 10+ years of experience, with a strong track record of success in great companies: been consistently promoted up the chain of responsibility, ideally at multiple companies so they have more than one perspective on technical leadership. Experience in financial services/technology or other highly regulated industry would be helpful.
  • Produced at scale: built and delivered products that have scaled in the marketplace with a proven track record of shipping high quality products on tight timelines; designed and executed processes to make this happen
  • Humility and empathy: made mistakes—even very public ones—and can speak openly and humbly about what happened and how the problem was solved
  • Business-minded and collaborative: spent time working across an entire organization, and built relationships to understand the ins and outs of the whole business
  • People management / coaching: recognized and helped recruit amazing people, learned how to effectively manage non-performers, views feedback as a gift, has courage, and developed their team members into successful leaders in their own right
  • Inspirational followership: speaks externally on a regular basis to help build the brand of a company or product; has a ready roster of high performing engineers who would quit their jobs to work for them
  • Naturally effective communicator: structured, clear, great listener, can boil complex concepts into straightforward ideas; also knows whom to involve, when, and how
  • Strong technology fundamentals and the ability to make high impact decisions about the long term viability/scalability of technical solutions. Communication via system design diagrams and ability to toggle between breadth and depth
  • We're seeking someone with a bachelor's degree or above in a related field, or equivalent work experience.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • PandasLibraries
    • ReactLibraries
    • CircleCIFrameworks
    • DockerFrameworks
    • FlaskFrameworks
    • gRPCFrameworks
    • KubernetesFrameworks
    • ElasticsearchDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • Google AnalyticsAnalytics
    • LookerAnalytics
    • OptimizelyAnalytics
    • FigmaDesign
    • IllustratorDesign
    • MiroDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • Monday.comManagement
    • EasyRetro Management
    • WebflowCMS
    • Iterable CRM
    • SendGridEmail
    • SlackCollaboration
    • ZoomCollaboration
    • Monday.comProject Management

Location

Petal's HQ office is located in the lovely SoHo neighborhood in lower Manhattan, New York City and is near the Spring St, Houston and Canal Street subway stops.

An Insider's view of Petal

What's something quirky about your company?

At Petal we celebrate our big wins with an unlikely pairing of Popeyes and Prosecco. The origin story remains a mystery — but if we accomplish something really big you can bet that delicious fried chicken and bubbles are on the horizon.

Liza

Talent, Senior Manager

What's the biggest problem your team is solving?

On the Payments team, we're working to increase the speed of payments processing for our members. This way we can deliver a real-time experience, reduce the likelihood of payment reversals, and allow faster access to a member's available credit.

Rohini

Senior Product Manager II

How has your career grown since starting at the company?

I started at Petal as a Credit Ops Analyst. Since then, I’ve had the chance to learn from industry experts, contribute to other sectors of the company, and further pursue my passions. I now have the privilege of leading the department where I got my start. Petal has allowed me to zero in on my purpose and continues to advocate for my development.

Allen

Risk Ops Manager

How do you make yourself accessible to the rest of the team?

Being accessible means that folks have multiple channels to engage with me & contribute ideas, give feedback, influence direction, & seek information. A few channels I use include office hours, monthly AMA's, Tech town halls, & ad-hoc check-ins. It means listening actively, assuming positive intent, asking constructive questions, & trusting others.

John

VP Engineering

How do you collaborate with other teams in the company?

As a PM, I work on delivering an engaging and frictionless app experience for users as they progress on their credit building journey. One of my favorite aspects of Petal’s culture is the egoless, team-first atmosphere that allows Petalians across functions ranging from Compliance to Design to make great things happen for our users together.

Harper

Senior Product Manager I

What are Petal Perks + Benefits

Petal Benefits Overview

Our people are our best perk. Petal is made up of some incredibly kind, inclusive, mission-driven, and passionate folks.

But, besides our team, we offer: In person and virtual team events such as magic shows and game nights, lunch and learns with both external entrepreneurs and internal team members, flexible PTO, medical/dental/vision benefits, 401(k) and a number of Employee Resource Groups you can get involved in. And we're open to hearing more about what would make you more productive and fulfilled!

Culture
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Mental health benefits
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours

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