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Engineering Manager, Community

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The Associate Creative Director will lead creative strategy and execution for events at Whatnot, oversee design teams, manage projects, and develop marketing campaigns across various platforms.

Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.

Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:

  • $10 billion+ in revenue generated since Patreon's inception

  • 100 million+ free memberships for fans who may not be ready to pay just yet, and

  • 25 million+ paid memberships on Patreon today.

We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for an Engineering Manager, Community to support our mission.

This role is based in New York or San Francisco and open to those who are able to be in-office 2 days per week on a hybrid work model.

About the Team

The Community team at Patreon is building the core spaces where creators and fans interact in real time. We own Patreon Live, Chats, Comments, Reactions, Drops, and emerging collaboration features, the social layer that makes Patreon a place fans want to return to every day.

Our mission is to help fans feel connected, seen, and part of something, and to help creators lead vibrant communities that reflect their identity and values. We operate across iOS, Android, Web, and Backend, partnering closely with Product, Design, Data, and Trust & Safety to build experiences that are engaging, safe, and deeply meaningful within niche fandoms.

This is a fit-finding space, we ship fast, learn quickly, and shape direction through real usage and feedback.

About the Role

We’re looking for an Engineering Manager to lead the Community engineering team. In this role, you’ll manage engineers across platforms and guide the development of the real-time, high-interaction surfaces that power daily fan participation on Patreon. Success in this role directly impacts Patreon’s north star metric, Daily Active Users, by deepening participation and increasing the frequency of meaningful fan interactions.

You’ll collaborate closely with Product and Design to define hypotheses, build and ship experiments, understand what resonates with fans and creators, and iterate toward strong product fit. You’ll help drive work across Live, Chats, Comments, Reactions, Drops, and community safety systems, shaping how creators and fans connect, communicate, and build shared culture together.

This is a role for someone energized by open-ended product spaces, rapid iteration, collaborative prototyping, and building healthy, inclusive online communities.

About You

  • 4+ years of engineering management experience leading cross-platform product teams (mobile, web, backend)

  • You’ve led the development of consumer-facing features where engagement, UX, and feel really matter

  • You are comfortable shipping experiments quickly, learning from what works (and what doesn’t), and adjusting direction

  • You build teams where engineers feel trusted, supported, and proud of what they ship

  • You care about healthy, meaningful online interactions and understand the complexities of community dynamics

  • You believe in Patreon’s mission to give creators control and support fan communities that feel good to be in

  • Bachelor’s degree in Computer Science or related experience — or equivalent practical experience

  • Experience with live video, chat systems, push-based or real-time architectures is a plus (but not required)

  • Bachelor’s degree in Computer Science, Computer Engineering, or a related field, or the equivalent

About Patreon

Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:

  • Put Creators First | They’re the reason we’re here. When creators win, we win.

  • Build with Craft | We sign our name to every deliverable, just like the creators we serve.

  • Make it Happen | We don’t quit. We learn and deliver.

  • Win Together | We grow as individuals. We win as a team.

We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.

Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.

Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.

Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office two days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates outside of our office hubs are not expected to meet the same requirements.

At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role.

The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.

Patreon reserves the right to modify or update compensation and benefits at any time.

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Key Facts About NYC Tech

  • Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
  • Key Industries: Artificial intelligence, Fintech
  • Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
  • Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory

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