The Systems Manager leads a team responsible for maintaining and implementing enterprise business applications that deliver strong business value. This role oversees application roadmaps, upgrades, vendor lifecycles, security and compliance requirements, and software maintenance. The Systems Manager drives modern development practices to support fast changing business needs, manages vendors and service providers, and collaborates closely with IT teams, business partners, project sponsors, and stakeholders to deliver successful technology initiatives.
Partnering closely with Electric and Gas business units, the Systems Manager enables IT solutions that align with enterprise principles and business priorities. This role requires strong leadership across complex, cross functional projects, excellent communication skills, and the ability to build trust through transparency and inclusion. Success depends on a blend of technical expertise, business acumen, disciplined delivery methods, and a commitment to operational excellence, safety, integrity, and continuous improvement.
This position does not provide employment pursuant to the terms of a STEM OPT Training Plan.
ResponsibilitiesCore Responsibilities- Manage a portfolio of IT projects, including resources, scope, budget, schedule, and overall delivery plans.
- Align IT initiatives and project roadmaps with business area strategies and priorities
- Partner across IT operations, infrastructure, network planning, cybersecurity, enterprise architecture, analytics, and data management teams
- Build and lead a high performing, inclusive IT team and drive staff development through targeted training, coaching, and ongoing skill evaluations
- Lead new system development, vendor integrations, implementations, and ongoing application and technical support
- Apply enterprise architecture frameworks, middleware technologies, cloud platforms, and modern development methodologies to large scale initiatives
- Oversee the full project lifecycle, including business analysis, legacy data conversion, and delivery using SDLC, Agile, or approved methodologies
- Manage change by addressing evolving business needs, scope adjustments, and shifting priorities
- Develop application, technology, and infrastructure roadmaps for vendor and internally developed solutions
- Establish strong relationships with vendors, sponsors, and stakeholders while providing direction to resolve cross functional issues
- Master's Degree and a minimum 6 years of relevant full-time work experience or
- Bachelor's Degree and a minimum 8 years of relevant full-time work experience
- Master's Degree in IT, computer science, business administration, engineering or decision sciences including mathematics, analytics, quantitative methods and a minimum 6 years of relevant full-time work experience in supporting Work Management Systems (WMS) such as ARM, MAXIMIO, etc.
- Bachelor's Degree in IT, computer science, business administration, engineering or decision sciences including mathematics, analytics, quantitative methods and a minimum 8 years of relevant full-time work experience in supporting Work Management Systems (WMS) such as ARM, MAXIMIO, etc.
- Minimum 6 years' experience designing, developing, implementing and operating technologies in one or more IT domains, e.g. applications, data, solution, infrastructure, process change management, preferred
- Minimum 3 years leadership or managerial experience, required
- Interact with senior leadership, external stakeholders and communicate technical concepts to a non-technical audience, required
- Ability to promote operational excellence, Zero Accident Culture, and Human Performance Improvements through system design and process improvements, required
- Ability to establish medium and long-term plans, priorities, and estimate, preferred
- Experience overseeing integrations between Work Management Systems and SAP, GIS, asset management, and related enterprise platforms, preferred
- Ability to ensure Work Management applications comply with cybersecurity, PII, SOX, disaster recovery, and corporate risk requirements, preferred
- Experience directing vendors, system integrators, and service providers, including contract, SLA, and performance management, preferred
- Ability to apply SDLC, Agile, and change management practices to deliver Work Management initiatives efficiently and predictably, preferred
- Experience managing risks, issues, dependencies, and release planning for Work Management programs and projects, preferred
- Ability to support field mobility solutions that enable safe, efficient execution and completion of work orders, preferred
- Well organized, detail oriented and flexible to handle multiple assignments
- Strong written and verbal communication skills
- Ability to inspire and develop staff
- Develops and delivers effective presentations
- Driver's License Required
- Project Management Professional (PMP) Preferred
- Sit or stand to use a keyboard, mouse, and computer for the duration of the workday
- Ability to read small print and symbols
- The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
- Must be flexible and able to work off-hours as required to support deployments, software and system upgrades, resolve production problems or respond to corporate emergencies
Mission Statement:
Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.
Benefits:
We are dedicated to supporting the physical, mental, and financial health of our employees and their families. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:
- Rich medical & pharmacy benefits, including vision benefits
- Dental benefits
- Health Savings Accounts
- Health Care and Dependent Care Flexible Spending Accounts
- 401(k) with robust matching
- Employer paid Pension Plan
- Employee Stock Purchase Plan with a generous matching contribution
- State of the art Employee Assistance Program
- Paid Parental Leave
- Generous paid time off plus paid holidays
- Family support: emergency backup child, & elder care assistance
- Social responsibility and volunteer opportunities
- Employee discount program
- Commuter Benefits
- Culture of growth and learning: career development; tuition reimbursement; recognition program
- Life and Long-Term Disability Benefits
*Please be aware that some benefits may not apply to provisional or part-time job titles.
About the TeamEEO Statement:
Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.
Technical Difficulty Statement:
For technical issues, please contact us at [email protected]
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