Enterprise Marketing Success Manager

At Moxie, we empower ambitious aesthetic entrepreneurs to build profitable, independent practices—without burnout, overwhelm, or guesswork. In just a few years, we’ve grown from an idea to a global, remote-first team of more than 140 people, supporting hundreds of practices nationwide.

Our purpose is simple: to unlock sustainable success for aesthetic entrepreneurs, at every stage of their journey.

We’re looking for a Manager of Enterprise Marketing Success Manager to lead the delivery of Moxie’s most advanced, high-touch marketing support for our highest-value providers.

Marketing Services at Moxie is unlike anything in the industry. Our Growth Marketing team helps medspa practices increase revenue through scalable, data-driven marketing. We identify trends before anyone else and use real provider performance data to shape our strategy. Our work spans paid ads, local search, websites, automation, events, quarterly revenue campaigns, and network-wide initiatives like Cyber Week and Mother’s Day. Where most marketing teams build bespoke campaigns for every client, Moxie builds frameworks that deliver predictable, repeatable results across hundreds of practices—empowering providers to invest confidently in proven levers. And enterprise Marketing Services is the high-touch layer on top of this scalable engine.

You’ll also be stepping into a foundational role shaping how Moxie delivers marketing services at scale. You’ll help us standardize pod operations, improve cross-functional alignment, and lay the groundwork for a future team of Marketing Services Managers.

This is a high-impact, high-visibility role. You'll inherit a strong book of business, collaborate closely with other functions in the business, and build the processes that will define Moxie’s Enterprise service model for years to come.

Our Objectives for the Role

• Own and manage a high-value portfolio of Enterprise provider accounts, delivering consistent, high-quality marketing services and maintaining 95%+ satisfaction across the book of business.

• Build and standardize Enterprise service delivery workflows, including Monday.com processes, Week 8+ relationship management, Growth Sprints, escalation handling, and communication cadences.

• Strengthen cross-functional alignment with Practice Success Managers and Marketing, establishing clear ownership boundaries, handoff protocols, and enablement materials to reduce friction and improve efficiency.

• Drive strategic provider outcomes by leading consultation calls, identifying marketing and growth opportunities, and translating insights into clear action plans that improve performance.

• Develop scalable systems and documentation—including playbooks, templates, training materials, and SOPs—to prepare Moxie for future MSM hiring and pod expansion.

• A client-facing operator with experience managing a large portfolio of accounts and driving measurable business outcomes.

• A process builder who can identify operational gaps, eliminate bottlenecks, and standardize workflows in tools like Monday.com or similar project management systems.

• A cross-functional collaborator who works seamlessly with PSMs, marketing leaders, and operational support teams and can clarify ownership across functions.

• A strategic communicator able to run provider consultations, deliver performance reviews, and guide clients toward better marketing and business decisions.

• A systems thinker with the ability to document playbooks, design repeatable processes, and prepare the organization for scale.

• A problem-solver who brings structure, urgency, and follow-through to complex service delivery environments.

• A growth-minded leader who wants to build something new—and eventually lead and train others as the Enterprise pod expands.
  

Above all, we’re in this to empower small business owners to own and grow their businesses. If you succeed, Med Spas will remain the opportunity for independent owner-operators instead of being dominated by a small number of large chains. If that speaks to you, speak to us.

This role is an opportunity to take over and grow an Enterprise function that’s already proven value and is ready to scale. You’ll shape how Moxie delivers high-touch marketing services and position yourself for future leadership.

Competitive salary and stock, and generous health/dental/vision coverage.

At Moxie, we believe in creating a workplace where everyone feels valued, trusted, and included. Our team lives by our values: act as owners, give more than we take, move with speed and care, and simplify and learn every day.

We welcome people of all backgrounds, experiences, and perspectives to apply. If you require any accommodations to fully participate in the interview process, please let us know, we’re happy to assist.