Entry Level Operations Support

The Entry Level Operations Support position will provide our new hire with the opportunity to utilize critical thinking skills to develop and provide reports for management. Our new hire will be involved in reporting, data analysis, compliance processes, problem solving, executing strategies, quality control and working with various departments across the firm. This is an entry-level position that includes training. In time, this position will afford the candidate an opportunity for future growth within the firm, as well as provide a wealth of experience in compliance and reporting.

Required Knowledge, Skills and Abilities

· Highly motivated and detail-oriented

· Proficient in MS Office, including Excel, Word, and Outlook

· Effective Project Management skills

· Have the ability to multitask and be a team player

· Demonstrated organizational, analytical, and problem-solving skills

· Effective oral, written, and interpersonal communication skills

· Ability to analyze data and recognize inefficiencies in processes and/or procedures as well as anomalies in data

Essential Duties and Responsibilities

Provide daily reporting to firm management concerning Key Performance Indicators

Review quality control workloads and assist with compliance

Support Operations Supervisor and Director of Operations in resolving operational inefficiencies

Review reports, analyze data and communicate findings with department managers and client contacts

Qualifications

Education

Bachelor’s Degree required

Physical functions

The staff member will spend 90% of their time at a computer work station. The other 10% of the time the staff member will be meeting with other teams or using copy equipment, etc. The staff member will be expected to verbally communicate regularly with management and other team members.

Work Environment

The primary work environment is at a cubicle computer station with two monitors. The building is air conditioned and well lit. There is some natural light from a nearby window.

Salary range is $40,000-$50,000. Salary is commensurate with experience.