Entry Level Securities Operations Specialist (Trust & Investment Services) - Hybrid

Overview:

Join a high performing operations team that powers our Wealth & Institutional Services Division behind the scenes. In this role, you’ll execute a high volume of securities transactions and related account activities with precision and speed – free receipts, free deliveries and internal transfers for specialized clients. This includes but is not limited to pending transactions for equities, fixed income, asset backed securities, mortgage backed securities, physical securities, corporate and municipal bonds. You’ll also collaborate closely with Front and Middle Office teams to complete the system work requests. If you thrive on numbers, precision, and collaborative problem‑solving, this position offers the chance to make a direct and meaningful impact on client outcomes.

What You’ll Do:

• Process a steady flow of transactions – including free receipts, free deliveries, internal movements, gifts, and same‑day DTC/Fed transactions – per policies and SLAs.

• Balance, research, and resolve exception items across depositories, general ledger, and house accounts; document findings and follow‑ups.

• Partner with Front/Middle Office to clarify requests, resolve discrepancies, and execute changes.

• Verify transactional activity processed by teammates (independent verification/dual controls) to ensure accuracy and completeness.

• Interpret data from internal/external sources to process moderately complex transactions with a strong sense of urgency.

• Identify and escalate risk, compliance, and suspicious activity issues in line with risk appetite and regulatory standards.

• Contribute to process improvements – recommend and help implement changes that enhance accuracy, throughput, and controls.

• Uphold internal control standards; support timely remediation of audit and regulatory findings.

What Makes You a Great Fit:

• You enjoy calculating & balancing accounts.

• You’re detail‑oriented, organized, and calm under time pressure.

• You bring a strong sense of ownership, accuracy, and urgency.

• You’re collaborative, responsive, and comfortable working from shared mailboxes and structured workflows.

• You’re curious and willing to learn securities operations and settlement mechanics.

Education and Experience Required:

• Associate’s degree, or equivalent work experience

• 1+ years’ general work experience

Education and Experience Preferred:

• Comfort working with assets and account balancing – strong numerical skills and attention to detail.

• Proficiency with Excel, Outlook, Word, and SharePoint for tracking, documentation, and timing coordination.

• Clear, professional communication; ability to prioritize and manage workload under time constraints.

• Risk and compliance mindset; commitment to internal control standards and audit readiness.

• Experience in a similar back‑office environment.

• Experience with trust accounting systems, depositories (e.g., DTC, Fed), and general ledger workflows.

• Intermediate Excel (e.g., pivot tables, lookups, reconciliation templates) and familiarity with operational reporting.

• Knowledge of accounting principles relevant to postings, reconciliations, and error resolution.

Work Model & Location:

This is a hybrid role requiring in-office presence. Eligible candidates must live within reasonable commuting distance to one of the two locations below:

• 626 Commerce Drive, Amherst, NY 14228

• 77 Pine Street, Burlington, VT 05401

Scheduled Shift/Required Availability:

• Monday-Friday, 8:30am-5:00pm