Executive Assistant

Want to be a part of a team revolutionizing and leading an entire industry with no real competition? The laundry industry is a $40+ billion dollar market, and the Cents platform is making it easier for laundromats, dry cleaners, and all garment care businesses to grow, manage, and understand their business. Backed by top-tier investors like Bessemer, Camber Creek, and Tiger Global, Cents is one of the fastest-growing vertical SaaS companies in the USA, and we’re just getting started. Already profitable and growing incredibly quickly each year, we have entered the absolute best stage of being a startup.

About Cents

Cents is a New York–based technology company passionate about transforming the laundry industry and dedicated to enabling new ways of working, earning, and living. Our all-in-one, business-in-a-box platform helps operators start, manage, and expand their businesses through a market-leading suite of SaaS and hardware products. By building a modern system to power the garment care industry, our goal is to outsource laundry day to local businesses across the U.S..

Our team is full of passionate technology experts obsessed with supporting and empowering SMBs. We feel the unique responsibility and opportunity we have to elevate an industry. We’re adding great talent to help achieve this mission, and that’s where you come in!

About the Role

As the Executive Assistant, you’ll play a critical role in supporting our CEO and executives while creating a productive and engaging workplace environment. This role will report directly to the Chief of Staff and partner closely on day-to-day operations, culture, and team engagement initiatives.

Our office generally takes a hybrid approach, but given how central this role is to the day-to-day, we’re looking for someone who’s excited to be in the office in Hudson Square 4–5 days/week. You’ll be at the heart of our operations, enabling our team to thrive and our leaders to focus on driving the business forward by providing high-level administrative support with hands-on office management responsibilities.

The ideal candidate is a self-starter who excels in a dynamic environment, has exceptional organizational skills, can effectively multitask, and is motivated to work with executives while being deeply involved in the many facets of our business- including helping to shape a strong, connected, and engaged team culture.

What you'll do:

Executive Support:

• Provide high-level administrative support to the CEO, and executive team as needed, including calendar management, travel coordination, and meeting preparation.

• Serve as a key point of contact between executives and internal/external stakeholders.

• Organize and prioritize competing demands, ensuring the CEO’s time is optimized.

• Prepare, review, and manage presentations, reports, and documents.

• Take meeting minutes and track follow-ups to ensure accountability and progress on key initiatives.

Office Management:

• Oversee the day-to-day operations of the office, ensuring a clean, organized, and welcoming environment.

• Manage office supplies, shipping, equipment, and vendor relationships.

• Coordinate meetings, team events, and celebrations to foster company culture and engagement.

• Partner with the Chief of Staff and VP of People to plan and execute culture-building initiatives, team experiences, and engagement activities.

• Assist with onboarding new employees by setting up workstations, procuring access tools, and creating a seamless first-day experience.

• Ensure compliance with office policies and procedures.

• Track and manage budgets for office expenses.

Administrative Support:

• Organize and maintain company documents, records, and databases.
• Assist with special projects, including research, reporting, and event planning. 

• Assist with company-wide communications and events as needed.

Qualifications

• 1–3 years as an Executive Assistant, Office Manager, or similar role in a fast-paced startup or tech environment.

• Must have a clear professional presence in order to communicate effectively with investors, shareholders, and other high-value contacts.

• Exceptional organizational and multitasking abilities.

• Strong written and verbal communication skills.

• Tech-savvy, with proficiency in tools like Google Workspace, Microsoft Office, and Slack. Project management software like Notion and Asana is a plus.

• Ability to work independently, anticipate needs, and solve problems proactively (i.e., action-oriented).

• High attention to detail.

• Experience in event and travel coordination is a plus.
  

• Positive attitude with a passion for creating an efficient, people-centered workplace and strong team culture.

Requirements

This position is expected to work from our office in Hudson Square a minimum of 4 days a week.