Executive Communications Advisor-CMO Liaison (Communications & Customer Experience [CCX] Dept., Unclassified Position)

Dallas is Growing. Grow With Us.

Looking for more than just a job? The City of Dallas offers careers with purpose. With competitive benefits, growth opportunities, and a vibrant work culture,

we’re committed to helping you thrive while you help our city flourish. Be part of a team that’s committed to service, innovation, and community.

Job Summary

Job Description
 

The Executive Communications Advisor – City Manager’s Office (CMO) Liaison supports the City Manager and the City Manager’s Office by developing, coordinating, and delivering strategic communications.

Responsibilities include preparing executive speeches, talking points, correspondence, newsletters, presentations, and digital content for internal and external audiences.

The position manages social media content and coordinates communication efforts to promote public awareness, stakeholder engagement, and timely dissemination of information regarding City business.

The role collaborates with the City Manager, Chief of Staff, and City departments to communicate City priorities, initiatives, and key messages effectively.

Essential Functions

1 Research, drafts, edits, and prepares executive communications on behalf of the City Manager and the City Manager’s Office, including speeches, formal remarks, talking points, presentations, statements, memorandums, emails, correspondence, weekly newsletters, video scripts, and other written materials communicating City programs, initiatives, priorities, and business to City Council, City employees, residents, and other internal and external stakeholders.

2 Monitor social media engagement and communication effectiveness, identify opportunities for improvement, and recommend strategies to strengthen public awareness and stakeholder engagement.

3 Collaborate with City Manager, the Chief of Staff to the City Manager and the City Manager’s Office to develop and implement a strategic schedule for disseminating information through multiple communication channels, including newsletters, social media, citywide announcements and tailored content specific for the City Manager as it relates to City business.

4 Develops, manages, and maintains digital content across the City Manager’s Office social media platforms, including Facebook, LinkedIn, Instagram, and X.

5 Supports the City Manager by attending events to capture timely, relevant digital and written content, with flexibility to work evenings and weekends as required to maintain up-to-date communication.

6 Reviews and edits content to ensure accuracy, proper grammar, punctuation, and spelling.

7 Perform all other work as needed or assigned.

Minimum Qualifications

Education

Bachelor's Degree in Communications, Journalism, Marketing, Public Relations, English, or related field.

Experience

Five (5) years of experience in communications, journalism with emphasis on speech writing, constituent or stakeholder correspondence and social media communication & engagement.

Licenses and Certifications

None

• Knowledge of city practices, procedures and functions.
• Knowledge of basic principles, laws and regulations of personnel administration.
• Knowledge of communications strategies, social media, graphic design and document printing.
• Knowledge of Microsoft Office (Teams, Word, Excel, PowerPoint and OneDrive).
• Demonstrated professional writing ability.
• Knowledge of AP style and proper grammar, punctuation and spelling.
• Ability to speak in public and make presentations to a wide variety of groups.
• Ability to strategically support and facilitate media and other public information requests.
• Ability to communicate effectively both verbally and in writing.
• Ability to establish and maintain effective working relationships with stakeholders at all levels.

Salary Range
 

The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.

City of Dallas is an Equal Opportunity Employer.