Executive Director-Digital Experience Data Product Manager

Job Description
This role will require close partnership with both functional domain leads (e.g., operations, payroll, and compensation professionals) as well as technical stakeholders (e.g., engineers, modelers, technical architects). This role will have impact both within the central corporate functions as well as firmwide across all lines of business.
As an Executive Director- Digital Experience Data Product Manager, you will partner with an engineering team to develop an exciting roadmap that advances JPMC's strategic objectives and grows the commercial value of Digital Experience data along dimensions of governance, cost, and quality while advancing automation and AI adoption.
Job Responsibilities:

• Partnering with your engineering and modeling team to craft and execute a roadmap for Digital Experience data domain
• Driving metrics - via technology enhancements - that are strategically relevant to JPMC
• Developing deep expertise in the firm's data and the objectives of the users of that data
• Creating buy-in for your product's vision both internally and with key Line of Business & Functional partners
• Occasional travel required

Required qualifications, capabilities and skills:

• 3+ years of product management experience
• Qualitative discovery - uncovering opportunities and assessing value in qualitative research settings (focus groups, interviews, demos, etc)
• Quantitative discovery - uncovering opportunities and assessing value in quantitative research settings (analyzing usage metrics, segmentations, etc)
• Engineering partnership - imparting empathy of end-users to your engineering partners and working together through disagreements to arrive at innovative solutions

Preferred qualifications, capabilities and skills:

• Managing to a metric - ability to organize a team around understanding drivers of a metric and experimenting with ways to address those drivers
• Empathy - ability to understand perspectives of colleagues and influence collaboratively

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.