Manage a 18-account territory (7–10 existing, 5–8 prospects) using a land-and-expand strategy to acquire new logos and grow enterprise usage. Build relationships with VP/C-level stakeholders, collaborate with sales engineering and partners, run demos and in-market events, and ensure successful implementations while achieving revenue targets and upsell/cross-sell objectives.
Your role at DynatraceWe are looking for a candidate to fill a newly created position as an Expansion Account Executive in Lima Peru. In this role, you will drive sales growth through targeted acquisition and expansion efforts across various industry segments. It’s all about a “land and expand” approach amongst enterprise-grade organizations.
As part of your responsibilities, you’ll oversee 7 to 10 existing customer accounts. Your focus will be on nurturing these relationships and expanding partnerships.
Additionally, you’ll engage with 5 to 8 potential customers, introducing them to our offerings. After successfully converting prospects, you’ll have the chance to maintain those accounts and explore opportunities for upselling and cross selling our solutions. Collaborating closely with our high-performing sales professionals, SDRs, and partners, you’ll be on the path toward achieving ultimate success.
As part of your responsibilities, you’ll oversee 7 to 10 existing customer accounts. Your focus will be on nurturing these relationships and expanding partnerships.
Additionally, you’ll engage with 5 to 8 potential customers, introducing them to our offerings. After successfully converting prospects, you’ll have the chance to maintain those accounts and explore opportunities for upselling and cross selling our solutions. Collaborating closely with our high-performing sales professionals, SDRs, and partners, you’ll be on the path toward achieving ultimate success.
- Execute on territory plans to deliver maximum revenue potential within a pool of regionally focused Enterprise accounts.
- Collaborative pre-defined SE support based on region. 7-10 customers, 5-8 prospects, with 18 total accounts.
- Drive new logo customers whilst also focusing on expanding Dynatrace usage within existing accounts.
- Consult with Vice President and C-level executives to develop and implement an effective enterprise-wide strategy that maximizes the value delivered by Dynatrace; position Dynatrace relative to the competition.
- Generate velocity by establishing Dynatrace in new markets through product demonstrations, in-market events and account specific initiatives.
- Develop a contact network within named accounts and channel partners to ensure Dynatrace can be sold broadly and effectively.
- Work closely with Dynatrace functional areas such as sales engineering, marketing, legal, finance and other lines of business to develop and execute a solution strategy to meet customer business needs.
- Ensure your customers’ implementations are wildly successful.
- You show a successful track record in Enterprise software sales across many business functions within the executive level of a customer.
- You can manage sales cycles within complex organizations, while compressing decision cycles.
- You have outstanding organizational and communication skills (written and oral, negotiation and presentations skills).
- You are confident in building a diverse territory plan and have familiarity in leveraging a sales ecosystem.
- You have proven experience in acquiring new business.
- You thrive in high-velocity situations and can think/act with a sense of urgency.
- You are a motivated and tenacious self-starter who consistently delivers high performance against quota, driven by VP- and C-level relationships.
- You know how to build and execute business plans and sales plays.
- You know how to collaborate and co-sell internally across all supporting resources to maximize your effectiveness and advance the sales process (familiar with MEDDPIC). You are familiar with the observability and modern application market.
- Must be fluent in business level Spanish and English.
- Dynatrace is a leader in unified observability and security.
- We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
- Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
- You'll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically.
- Over 50% of the Fortune 100 companies are current customers of Dynatrace.
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The Senior Customer Success Manager will oversee post-sales relationships for enterprise customers, drive value realization, manage renewals, and coordinate cross-functional teams for successful outcomes.
Top Skills:
AIApmAWSAzureGCPKubernetesMlObservabilityOpentelemetrySaaS
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