Fair Lending Manager - Oversight

Who We Are

Cross River is a highly profitable, fast-growing financial technology company powering the future of financial services. Our comprehensive suite of innovative and scalable embedded payments, cards, and lending products deliver financial services for millions of businesses and consumers around the globe. Cross River is backed by leading investors and serves the world’s most essential fintech and technology companies. Together with its partners, Cross River is reshaping global finance and financial inclusion. 

We are on a mission to build the infrastructure that propels access, inclusion, and the democratization of financial services. While our company has tripled in size over the last three years, our strong sense of purpose led Cross River to be named to American Banker’s list of Best Places to Work in Fintech for the last 6 years. The reason for this success is simple – our nimble and collaborative family culture lives in every member of our growing team. Together we are at the forefront of technology and innovation, and we invite passionate, collaborative, and motivated high performers to join our expanding team.

What We're Looking For

The Bank is seeking a Fair Lending Manager to report to the Fair Lending Oversight Director. The position will support the team’s strategic direction by monitoring the oversight program components which identify, assess, and mitigate potential fair lending risk. The incumbent will develop knowledge of CRB lending partners, products, and services. They also serve as a fair lending subject matter expert and liaison, while providing guidance and interfacing with internal and external Business, Data, Analytics, and Compliance individuals and teams to drive forward oversight program objectives. 

Responsibilities:

The Fair Lending Manager performs works independently and collaboratively, in conjunction with individuals and teams within Fair Lending, Compliance, other Risk disciplines, and the business, to perform a wide range of duties including, but not limited to:

• Provide comprehensive compliance expertise, delivering accurate fair lending compliance advice and guidance to various stakeholders.
• Lead the development and implementation of innovative strategies to develop and enhance fair lending program oversight elements, including fair lending risk assessments, due diligence, issues management, complaints, model reviews, etc., while ensuring adherence to fair lending laws and regulations.
• Design, enhance, or lead key monitoring and oversight components of the fair lending program, including complaint management, change management, and risk assessments, as well as other risk identification and monitoring efforts, while coordinating with relevant internal and external stakeholders.
• Synthesize and apply critical thinking techniques to interpret and solve complex fair lending problems, using all relevant information, to inform decision-making.

Qualifications:

• 3+ years of experience in the financial service or banking sectors, preferably in fintech bank compliance, consumer lending products, or consumer credit risk management.
• 2+ years of experience in fintech banking fair lending compliance (e.g., risk assessments, program oversight, or complaints management) strongly preferred.
• Bachelor’s degree required.
• Critical thinking and the ability to "connect the dots"; to synthesize information from various sources and multiple data points across multiple business units.  
• Proficient in advanced excel functions, (e.g., pivot tables, VLOOKUP, and complex formulas) to efficiently analyze and organize data for monitoring and reporting strongly preferred.
• Working knowledge of U.S. fair lending and fair banking-related laws and regulations, including, but not limited to, the Equal Credit Opportunity Act (ECOA/Reg B), Unfair, Deceptive and Abusive Act and Practices (UDAAP), and the Fair Housing Act (FHA).

Additional Requirements:

• Ability to operate successfully in a fast-paced environment. 
• Ability to collaborate with high engagement successfully across internal teams. 
• Experience using Excel, PowerPoint, Word, and report creation tools.
• Experience with project management tools (e.g., Monday.com, Confluence/Jira, etc.) preferred.
• Strong planning and organizational skills.  
• Excellent presentation and communication skills. 
• Experience successfully managing a team, including delegation and oversight workstreams.

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Salary Range: $80,000.00 - $135,000.00