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Our Company

EFG International is a global private banking group, offering private banking and asset management services. We serve clients in over 40 locations worldwide. EFG International offers a stimulating and dynamic work environment and strives to be an employer of choice. 

EFG Wealth Solutions is part of EFG International.  EFG Wealth Solutions (Jersey) Limited, together with its Jersey subsidiaries, are regulated by the Jersey Financial Services Commission and provide Trust Company Business, Fund Services Business and Investment Business services to our client base.

EFG is committed to providing an equitable and inclusive working environment that is founded on the principle of mutual respect. Joining our team means experiencing a supportive environment, where your contributions are valued and recognised. We strongly believe that the diversity of our teams gives us a competitive advantage by fostering better decision-making and greater innovation.

Our Purpose and Mission

Empowering entrepreneurial minds to create value – today and for the future.

We are a private bank, offering personalised solutions on a global scale to private and institutional clients. Our sustainable success is based on our talents and on how we partner with our clients and communities to create lasting value.

Job Description

The purpose of the role is to conduct high quality periodic and event driven reviews of client files to ensure compliance with regulatory requirements, internal policies and industry best practices. The role plays a key part in maintaining the Company’s standards of governance, risk management and fiduciary responsibility, while supporting client service teams in the delivery of high quality trust and company administration.

You will be responsible for periodic reviews of trust, company and related entity files in line with regulatory obligations and the internal risk-based review framework. Additionally, the role will include acting as new business co-ordinator for the Jersey Trust Team working in conjunction with the Business Development Director and the relevant client administration teams.

To utilise your skills and experience to demonstrate a clear understanding of the duties required for the smooth and efficient operation of team responsibilities.  As a key point of contact within the team, you contribute to service excellence by ensuring that deadlines are met, standards are upheld, and processes are followed, helping to enable the wider business to function effectively.

Main Responsibilities

• Perform your role in accordance with procedures, under supervision and direction of a line manager.

• Build a thorough understanding of the activities within your remit and ensure that all necessary activities and actions are organised and undertaken in a timely, diligent and accurate manner.

• Assess the adequacy and accuracy of due diligence (CDD/KYC) documentation and ensure compliance with the Jersey Financial Services Commission (JFSC) requirements.

• Identify, document and escalate deficiencies, risks, or compliance concerns.

• Ensure the records are accurate, up-to-date, and properly maintained in accordance with internal policies and local regulations. 

• Assist in the development and enhancement of the review methodologies, procedures, and reporting standards.

• Process CDD/KYC checks on new leads/prospects as required, input and update of data in respect of such leads/prospects for both reporting and onboarding purposes.

• Assist with the update and processing of onboarding materials in liaison with the relevant client administration team.

• Maintain up-to-date knowledge of relevant laws and regulations, and industry practices affecting trust and company business in Jersey.

• Contribute to achievement of the Division's generic objectives.

• Contribute to operational projects and system enhancements, including UAT testing, process automation, and data quality initiatives.

• Contribute to the team’s performance and suggest changes that enhance service levels and efficiencies. 

• Willingness to contribute outside the scope of your role to support colleagues and the business.

• Take responsibility for own personal development, in line with agreed annual performance objectives.

Skills and experience 

• A good academic background, to include GCSE or equivalent in English and Mathematics at Grade C (level 4) or above.  Desire to study towards a relevant professional qualification. Willingness to learn the local finance industry, legislation and regulatory requirements in the environment in which we operate.

• At least 1 years’ administration experience.

• Excellent communication skills with the ability to work collaboratively with stakeholders across the business.  Good organisation and interpersonal skills.

• Possess a strong commitment to client service excellence.  Ability to work independently, take responsibility and be proactive.

• Ability to multi-task and deliver within agreed timeframes, whilst remaining calm under pressure. 

• Good use of a range of Microsoft products (Outlook, Word, Excel and PowerPoint). Knowledge of Navision would be desirable.

• Support is provided for relevant professional qualifications including Corporate Governance Institute certificates and diploma.

Our Values

• Accountability: Taking ownership for tasks and challenges, as well as seeking continuous improvement

• Hands-on: Being proactive to rapidly deliver high-quality results

• Passionate: Being committed and striving for excellence

• Solution-driven: Focusing on client outcomes and treating clients fairly with a risk-aware mindset

• Partnership-oriented: Promoting collaboration and teamwork. Working together with an entrepreneurial spirit