Accounts Receivable Assistant at Trustpilot

| Greater NYC Area
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In the position as Accounts Receivable Assistant your focus will be securing the company’s inflow of cash. In doing so you will be part of a dedicated team, coordinating debtor handling (B2B)for Trustpilot’s thousands of international customers

This position will require:

  • Collection phone calls and e-mails to our customers
  • Ongoing review of customer balances
  • Sending out payment reminders in bulk
  • Booking payments in the General Ledger
  • Collaboration with colleagues in Sales and Customer success regarding customer queries
  • Reconciling customer disputes as they pertain to payment of outstanding balances that are due
  • Meeting department defined goals and activity metrics
  • Other financial and administrative ad hoc tasks

Our ideal candidate will have:

  • We're seeking a Junior level candidate with less than 3 years of experience within a high volume accounts receivable or collection department
  • Knowledge of billing and collection procedures
  • The right attitude and eager to learn more
  • Your approach to work is structured and with a positive, service-oriented attitude
  • Good interpersonal competences – you know how to connect to people to find solutions
  • Good attention to detail, goal oriented
  • The environment is ever-growing and we set the highest standards for ourselves. You need to thrive in this kind of environment
  • Flexibility since some periods are more busy than other

We offer:

  • An international atmosphere with colleagues in Copenhagen, New York, Denver, London, Berlin and Melbourne
  • A dynamic work life, where very few days are similar
  • Great colleagues, many social activities, a great canteen and a nice working environment.


If you are interested to know more about us, please visit our website If you have any questions you are welcome to write to [email protected]

If you see yourself in this role, submit your application via our website and describe, why you would be our ideal accounts receivable assistant.

About Trustpilot

  • Trustpilot is an online review-motivated community and platform that builds relationships between consumers and businesses. Launched in 2007, Trustpilot has seen demand for its service rapidly increase, now providing over 100,000 businesses with TrustScores based on more than 20 million reviews. Trustpilot operates in 24 countries, with offices in the UK, US, Germany, Australia and Denmark. Enabling businesses to engage with customers directly, Trustpilot invites shoppers to provide reviews of their experiences, allowing for a more open conversation about business improvements based on personal feedback.
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We're steps away from Madison Square Park, where Trusties will often take walks or eat lunch. Countless bars and restaurants are close by!
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