Director of Revenue

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LivePerson is a transformational force in how brands and consumers communicate. With over 18,000 brands, including HSBC, Disney, Verizon, and Home Depot, we are on a mission to make life easier for people and brands everywhere through trusted Conversational AI. We believe in a future where conversations are the norm for getting your intentions fulfilled - whatever they are.  

We are an innovative, intent-driven company that believes in building the future and we are looking for growth minded, unconventional thinkers, developers and builders to join the team.


You will thrive here if: 

You can operate in a fast paced, dynamic environment

You nerd out about AI, how it can be applied, or how you can learn more about it (don’t worry we’ll help)

You believe data-led decision making is the norm

You see feedback or failure as motivation to learn and to grow 

You relate to our core principles and want to work with experts in their respective fields


In this role you will:

  • Support the monthly, quarterly and year-end accounting close processes and preparation of financial statements in accordance with US GAAP.
  • Manage the Revenue team and manage relationships and workflows with operational teams.
  • Manage the day-to-day activities of the revenue accounting team to ensure accurate and timely reporting.
  • Manage, measure and monitor key operational measures to ensure world-class performance. Be a trusted business partner and advisor to various stakeholders across the business including sales, sales operations, services, legal, product management, FP&A and IT. Actively engage with business partners to drive the review and evaluation of deal structures to ensure proper revenue recognition while promoting and maintaining positive customer relations. Provide thought leadership on revenue related to new product introductions and new business expansion.
  • Identify, analyze, and apply technical guidance primarily related to software and SasS revenue recognition, owning accounting policies and memos related to revenue, and provide training to internal staff on technical accounting matters.
  • Develop and maintain effective internal controls to ensure compliance with Sarbanes-Oxley 404 including owning quarterly sales certification process.
  • Be a proactive liaison with external auditors to drive timely closure of revenue accounting matters and annual audits and quarterly reviews.
  • Evaluate processes, and drive system implementation and enhancements including integrations from Salesforce, Zuora, RevPro, SAP & Hyperion.
  • Provide robust reporting and analytics day-to-day operations, monthly and quarterly financial reporting and strategic analysis.

Your qualifications are:

  • 10+ years of relevant work experience with a combination of Big 4 and in a fast-paced, global, software/Saas company. Public company experience a plus.
  • Deep knowledge of U.S. GAAP and revenue recognition (ASC 606).
  • Experience using systems such as Salesforce, Zuora, RevPro, SAP & Hyperion.
  • Strong organizational skills with the ability to take ownership of projects and deadlines and hold others accountable to deadlines and deliverables.
  • Strong communication and interpersonal skills.
  • Degree in accounting, CPA required.
  • The ability to work well both independently and in a team environment, and ability to interact effectively across the Company and with various business partners.


Why you’ll love working here:

LivePerson was named to FastCompany’s World’s most innovative companies of 2020 list for the Artificial Intelligence category. We offer amazing colleagues along with opportunities to push your own limits to grow. We embrace invention and experimentation. Most importantly, you’ll have an ability to make an impact at work and at brands across the globe as we build the future with trusted Conversational AI together.

At LivePerson, people from diverse backgrounds come together to do their best work and be their authentic selves. We are proud to be an equal opportunity employer. 

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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Location

We are a proud NYC-born Company and have recently transitioned to a work-from-anywhere model.

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