Senior Analyst of Credit & Collections at Latch

| Remote
Sorry, this job was removed at 11:24 a.m. (EST) on Monday, September 20, 2021
Find out who's hiring in NYC.
See all Finance jobs in NYC
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Renting a home is the world's oldest subscription service. People spend thousands of dollars every month for an experience that is outdated, inconvenient, analog, impersonal, and leaves a lot to be desired. Latch is working to make every building better, and while we've methodically executed this mission since our founding with great success, we're just getting started.

Leveraging our knowledge from companies like Apple, BCG, and IDEO, we’ve rethought how people interact with space. Latch delivers a full-building operating system designed to help owners, residents, and third parties like guests, couriers, and service providers, seamlessly experience the modern building. We’ve done this by combining software, devices, and services into a holistic platform that makes spaces more efficient, enjoyable, and profitable.

The next chapter of the Latch story will be our most exciting yet, and we’re looking for more talented team members to help fuel our growth.

The preferred candidate has a creative problem-solving mindset, has experience communicating with customers, is comfortable managing large data sets, and has strong attention to detail. They will work cross-functionally across sales, customer success, operations, accounting, and finance with the primary objective of building a scalable order to cash process and managing Latch’s credit risk exposure. Successful candidates will be able to leverage data to drive insights, provide strategic recommendations, and guide the charge on execution and change management. Projects and deliverables range from building a scalable reporting infrastructure, monitoring customer balances and communications, and evaluating customers for credit risk.

Responsibilities:

  • Timely collection of AR Balances, and reaching out to customers for past due balances, when necessary, by phone or email.
  • Partner with the Sales and Customer Success teams to resolve customer issues and collaborate on business process improvement including credit risk assessments.
  • Promote customer goodwill through professional credit & collection management and relationship building
  • Support key controls and audit compliance activities in relation to the credit and collection’s function, while always ensuring integrity and compliance standards
  • Review credit limits periodically and make recommendations based on credit reports (i.e., D&B), payment and sales history
  • Review Aging periodically and prepare analysis related to balances, forecasts, and key metrics
  • Identify potential write-offs and prepare recommendations with finance leadership

Qualifications:

  • 3-5 years of experience in customer finance and related accounting activities (AR, Credit, Collections, and SOX)
  • Degree in accounting, finance or related (an MBA is a plus)
  • Strong working knowledge of Software as a Service industry (including accounting and revenue implications)
  • Experience with milestones project billing (percentage of completion)
  • Superior verbal and written communication skills
  • High level of proficiency with Salesforce CRM, NetSuite ERP, Excel, and cash management tools
  • Experience in establishing credit policies, limits, and collections processes in a high-growth environment
  • Working knowledge of CECL methodology
  • Experience supporting Sales/Sales Ops team(s) by actively seeking and developing partnership, understanding the business requirements, and ensuring communication is maintained at the highest standards

Founded in 2014, Latch now has 300+ team members working to make spaces better places to live, work, and visit. Over half of our team members work in product development roles, and our team leverages established expertise in over 55 professional disciplines.

We offer unlimited Paid Time Off, a comprehensive benefits package, mental health support, and an environment where employees are surrounded by creative, empowered, and dynamic peers.

In conjunction with our ​core values​: Contagious Determination, Humility, Trust, Inclusion, Action with Intent, and Privacy, we approach our work with care and a sense of duty, to make the world a better space.

We embrace diversity and strive to create an inclusive and equitable environment for all.

Applicant Privacy Notice

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • TypescriptLanguages
    • HTMLLanguages
    • ReactLibraries
    • AngularLibraries
    • Node.jsFrameworks
    • MongoDBDatabases
    • MixpanelAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • SolidWorksDesign
    • ConfluenceManagement
    • JIRAManagement
    • WrikeManagement
    • SlackManagement
    • SalesforceCRM
    • NetsuiteCRM
    • GmailEmail
    • MarketoLead Gen

Location

We are located just a quick walk from both Hudson Yards and Penn Station in New York City.

What are Latch Perks + Benefits

Latch Benefits Overview

We are a team of just over 200 employees, all of whom are passionate self starters with unique backgrounds and unexpected stories. We offer unlimited time off, a competitive health package, and the opportunity to work in a creative, dynamic, and fast-paced office environment.

Culture
Volunteer in local community
Latch participates in local volunteer activities to connect with our community. Past events have included urban farming, canning and composting, and holiday sock drives.
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Latch boasts employee-run committees such the Mental Wellness Committee, Committee to Combat Systemic Racism, and Latch Ladies. More committees always in the works!
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 16 weeks of parental leave for the primary caretaker. Latch also provides 16 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Latch employees receive unlimited flex PTO and sick days.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Latch hosts company outings Semi-annually.
Game Room
Stocked Kitchen
Happy Hours
Happy hours are hosted at team's discretion.
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Latch offers employees professional development opportunities like the ability to attend job related conferences and seminars.
Diversity Program
Lunch and learns
Latch hosts lunch and learn meetings once per quarter.
Promote from within
Mentorship program
Time allotted for learning
Customized development tracks
More Jobs at Latch63 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR + Recruiting
Legal
Marketing
Operations
Product
Project Mgmt
Sales
Content
Operations
new
Remote
Developer
new
Remote
Developer
new
Remote
Developer
new
Remote
Developer
new
Remote
Developer
new
Remote
HR + Recruiting
new
Remote
Marketing
new
Remote
Developer
new
Remote
Developer
new
Remote
Project Mgmt
new
Remote
Project Mgmt
new
Remote
Project Mgmt
new
Remote
Operations
new
Remote
Operations
new
Remote
HR + Recruiting
new
Remote
HR + Recruiting
new
Remote
Developer
new
New York
Design + UX
new
Remote
Developer
new
New York
Data + Analytics
new
Remote
Marketing
new
Remote
Data + Analytics
new
Remote
Data + Analytics
new
Remote
Developer
new
Remote
Developer
new
Remote
Marketing
new
Remote
Developer
new
Remote
Product
new
Remote
Developer
new
Remote
Marketing
new
Remote
Marketing
new
Remote
Project Mgmt
new
Remote
Marketing
new
Remote
Operations
new
Remote
Operations
new
Remote
Developer
new
Remote
Operations
new
Remote
Operations
new
Remote
Developer
new
New York
Data + Analytics
new
Remote
HR + Recruiting
new
Remote
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Latch's full profileSee more Latch jobs