VP, Revenue Operations

| Greater NYC Area
About Us

Riskified is the AI platform powering the eCommerce revolution. We use cutting-edge technology, machine-learning algorithms, and behavioral analytics to identify legitimate customers and keep them moving toward the checkout. Merchants use Riskified to increase revenue, prevent fraud, and eliminate customer friction. Riskified has reviewed hundreds of millions of transactions and approved billions of dollars of revenue for merchants across virtually all industries, including a number of Fortune 500 companies.

About the Role

Riskified’s Revenue Operations team plays a key role in developing and overseeing our strategy for generating profitable revenue over the short and long term. We are looking for an entrepreneurial and driven revenue operations leader who can help lead us through the next phase of growth by owning productivity, process, and execution across sales functions. This role will focus on increasing seller productivity and driving revenue growth.

The VP of Revenue Operations will report to our VP of Global Sales. This is an exciting opportunity to build and lead a Revenue Operations team, responsible for everything from productivity metrics, sales planning, and funnel accuracy to CRM system improvements. This individual will provide analysis, decision support, sales comp planning and oversight, and deal forecasting for the Riskified Sales Team. Also, the VP RevOps will act as the professional leader of all other Ops teams (Marketing Ops, Account Management Ops, Operations Ops, and more).

What You'll Be Doing
  • Oversee Sales Productivity/Performance
    • Utilizing defined productivity metrics/reports to assess productivity and other key KPIs and determine corrective actions (turnover, yield, cost of sales).
    • Account Assignment Management - supporting the management on the allocation of accounts to ensure appropriate assignments and appropriate balance of opportunities within the team.
  • Hire and structure a team of professionals to lead a global revenue Operations team
  • Drive annual planning process for Sales and BD teams including budget goals, headcount models, territory planning, and quota in close partnership with Finance and other leaders
  • Support leadership in the understanding of pipeline, forecasts, and other KPIs while bringing best in class sales strategy & planning techniques to support leadership in maximizing sales
  • Help design and rollout of Sales and Sales leadership comp plans, managing commission plan administration, quota management, and performance tracking
  • Own Sales/Executive Reporting, including Revenue Forecasts & Business KPIs, Sales Cycle Metrics, Trends & Comparatives, and Segmentation/Analysis.
  • Ensure the integrity of data and data flows in our sales tools and how they interact with our BI and finance systems
  • Work cross-functionally to develop growth plans for new geographies and market segments
  • Oversee & product manage our CRM data/structure, drive & monitor sales processes & workflows within CRM tool, and steer continuous improvement & automation of sales-related processes & BI
Qualifications
  • 5+ years experience in a Revenue/Sales Operations leadership role, building out the function at a fast growing enterprise sales company.
  • Proven proficiency in identifying, diagnosing, and resolving problems while prioritizing critical issues and mapping long-term departmental needs
  • Strong quantitative background in data analysis and modeling (Familiarity with SQL and/or Tableau - an advantage)
  • Extensive experience rolling out programs and processes across a large number of people
  • 7+ years working with Salesforce, with a demonstrated understanding of all administrative capabilities including validation rules, process builders, object design and layout, and native reporting capabilities
  • Strong leadership skills and people management experience
  • Strong presentation and communication skills
  • MBA a plus
Life at Riskified

We are a fast-growing and dynamic startup with 350 team members between our offices in Tel Aviv and New York City. We value collaboration and innovative thinking. We’re looking for bright, driven, and passionate people to grow with us.

Some NYC Benefits & Perks:

  • Fully-covered medical, dental, and vision insurance from your first day
  • Stock options for all employees, 401(k) + matching, commuter benefits
  • Catered lunch, team events, healthy snacks, yoga, pilates, soccer league, and more
In The News

Fortune Magazine: 25 Best Workplaces in New York

Great Place to Work: Riskified

Crain's: Best Places to Work in New York City

BuiltInNYC: How Riskified Has Carried its Brand Across Continents

TechCrunch: Riskified Prevents Fraud on Your Favorite eCommerce Site

Riskified is deeply committed to the principle of equal opportunity for all individuals. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.

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Technology we use

  • Engineering
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • .NETLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ExpressFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SQLiteDatabases
    • AWSDatabases

Location

220 Fifth Ave., New York, NY 10001

An Insider's view of Riskified

How do you collaborate with other teams in the company?

As an Integrations Engineer, I sit with multiple stakeholders - the Customer, Sales, Product, Data Integrity, & Go-Live, to name a few. Whether a merchant has a new problem for us to solve or we're launching a new product, we maintain close contact to ensure we're on the same page, & deliver the best product & experience to our customers.

Jonathan

Integrations Engineer

How has your career grown since starting at the company?

I've been given the opportunity to work on increasingly larger deals that continue to stretch me in new ways. I've been able to work directly with the executive team and contribute meaningfully to the business. I feel valued and challenged on a daily basis and look forward to continuing to grow my career with the company.

Merrin

Account Executive

How do you make yourself accessible to the rest of the team?

I have weekly 1:1s with my team & quarterly 1:1s with all employees and they know they can come to me at any time. Making myself accessible to my team & the rest of the company is extremely important in my role and will always be one of my top priorities. It is important for employees to know they have someone they can trust & go to for anything.

Lorrie

Director, People Operations

What’s the vibe like in the office?

The vibe at Riskified is equal parts hustle and fun. Everyone is highly supportive and collaborative, which builds a genuine sense of unity in the office while making it very encouraging for everyone to excel in their positions.

Add in the amazing NYC views, adorable office dogs, and a well curated kitchen and you truly feel grateful to be here.

Arun

Director of Integrations

What are Riskified Perks + Benefits

Riskified Benefits Overview

Healthcare - Full medical, dental, and vision insurance from your first day
Stock - Stock options for all employees
Financial Benefits - 401(k) + matching with immediate vesting, commuter benefits
Professional Development - Customized training courses, company-wide learning, volunteering opportunities
Snacks and More - Fully stocked kitchen with healthy snacks, catered lunch, lunch stipend, weekly happy hours
Celebrations and Activities - Overnight getaways, team events, birthday breakfast, yoga, pilates, soccer, basketball, and more

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Diversity
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
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