Cent Capital
FinTech Product Management Intern (AI/ML)
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Provide phone-based customer service to policyholders and third parties: explain policy coverage and claim status, process requests via calls, emails, and correspondence, maintain procedures and department call/time standards, and assist with claim payments.
At Cent Capital, we are on a mission to solve the global crisis of financial anxiety. We're building an AI-powered financial co-pilot to provide the clarity and confidence that millions of people need to take control of their financial lives. We are a remote-first, globally distributed team backed by founders and advisors from Amazon (AWS), Visa, and The D. E. Shaw Group.
This is a unique, cross-functional internship where you will work directly with the CEO and CTO to shape the future of our product. As a Product Management Intern, you will bridge the gap between business strategy, user needs, and our powerful AI technology. This isn't a typical internship; you will have a massive impact and take ownership of a key part of our product roadmap.
What You'll Work On:
- Conducting market and user research to identify new opportunities in the AI-driven FinTech space.
- Working directly with our design and engineering teams to define product requirements and user stories for a new feature.
- Analyzing user data and qualitative feedback to generate actionable insights for our product strategy.
- Helping to define the product vision for our 'Trust Layer' and explainable AI (XAI) features.
Who You Are:
- Currently enrolled in a top-tier MBA or a technical Master's/undergraduate program (e.g., Computer Science, Data Science, Engineering).
- You have a strong, demonstrated passion for FinTech, AI, and our mission to improve financial wellness.
- You possess excellent analytical, communication, and problem-solving skills.
- You are a self-starter who thrives in a fast-paced, ambiguous startup environment.
- Previous experience in product management, strategy consulting, or software development is a plus, but not required.
Why Join Us?
- Massive Impact: You will own a real project that will ship to users. Your work will directly shape our product and company.
- Direct Mentorship: You'll work side-by-side with our experienced founding team.
- Remote-First Culture: We offer a flexible, autonomous, and trust-based work environment.
- World-Class Team: You'll work alongside a dedicated team with elite experience from some of the world's leading tech and finance companies.
This is a paid, remote internship with a competitive hourly rate.
Cent Capital New York, New York, USA Office
169 Madison Ave STE 38242, New York, NY, United States, 10016
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
