Fixed Income Sales Support

Job Description
Are you ready to play a pivotal role in the heart of financial markets? Join our team and help ensure the accuracy and integrity of trading activities that drive our business forward. This is your chance to collaborate with talented professionals, develop deep expertise in sales support operations, and make a real impact every day. We value your attention to detail, analytical mindset, and commitment to excellence. Discover how your skills can thrive in a dynamic and fast-paced environment.
As a Trading Services Associate with a focus on Sales Support, you'll be responsible for understanding trading structures to accurately capture all transactions, complete reconciliation checks, and ensure controls are performed. You'll work directly with Sales teams to facilitate smooth trade flow, resolve client queries, and support revenue-generating activities.
Job responsibilities

• Timely and accurate capture of all transactions in the Risk Management Systems, supporting Sales and Trading teams in delivering exceptional client service.
• Complete intraday and end-of-day processes, including completeness and reconciliation checks, to ensure new trading activity and book management are processed accurately for Sales-driven transactions.
• Partner closely with Sales, Operations, and infrastructure groups to support a 'one team approach' and deliver seamless client experiences.
• Ensure all controls are diligently performed, completed, and signed off on a timely basis, supporting Sales in maintaining high standards of risk management and compliance.
• Communicate clearly and concisely with Sales and support teams to ensure timely and efficient resolution of client and trade-related queries.
• Participate and contribute to strategic initiatives focused on improving sales support processes and business architecture.
• Build an in-depth understanding of trading structures from both a financial and operational perspective, with a focus on supporting Sales and client needs.

Required qualifications, capabilities, and skills

• Understanding of all relevant fixed income products (such as government and corporate bonds, mortgage-backed securities, asset-backed securities, municipal bonds, and treasury bills), with the ability to support Sales in client discussions and trade execution.
• Knowledge of the front-to-back Operations process (including confirmations, settlements, and regulatory reporting) and the ability to facilitate issue resolution across teams, especially in support of Sales and client requirements.
• Awareness of key elements of other infrastructure groups (Finance, Market Risk, Credit Risk, Operational Risk, Legal, Collateral, etc.) and recognition of the impact of Trade Support actions on Sales and client outcomes.
• Clear communication skills and the ability to work collaboratively with Sales, explain complex concepts, and challenge processes to drive improvements.
• Attention to detail and a strong sense of ownership, especially in supporting Sales-driven activities.
• Team player able to work in a fast-paced, dynamic environment, supporting Sales and Trading in delivering for clients.

Preferred qualifications, capabilities, and skills

• Strong analytical and numerical skills to support Sales with data-driven insights and solutions.
• Strong problem-solving, control, and project management skills, with a focus on enhancing sales support processes.
• Strong technical skills, especially in Excel (VBA is a plus), to support Sales with reporting and analysis.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.