Performs follow-up communications with clients or stakeholders, schedules and confirms appointments, documents interactions, escalates issues to internal teams, and helps ensure timely resolution and customer satisfaction. Works within company processes and tools to track status and outcomes.
Preferred QualificationsPay Range
- U.S. Citizenship, naturalized citizenship, or permanent status is required for this position.
- All work on all positions at Signature Performance must be completed in the continental United States, Alaska, or Hawaii.
$23-$24/hour
Similar Jobs
Healthtech
Remote role resolving unpaid or denied medical claims by reviewing UB04s, EOBs, medical records, using EMR and carrier portals, calling/payor outreach, and following client preferences while meeting production and quality targets and complying with HIPAA.
Top Skills:
CernerEmrEpicMeditech
Healthtech
Perform follow-up communications with clients or stakeholders to confirm information, resolve outstanding issues, update records, and escalate matters to internal teams as needed. Ensure all work is completed within the United States, Alaska, or Hawaii and comply with company policies and procedures.
8 Days Ago
Healthtech • Professional Services • Social Impact • Telehealth
Manage accounts receivable within the revenue cycle: follow up on unpaid claims, resolve denials and credit balances, submit appeals, maintain patient financial records, work with payors/providers, meet KPIs, and ensure compliance with billing regulations and equity-focused organizational values.
Top Skills:
CptEcwEpicExcelIcd-10Medical BillingNextgenWindowsWord
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory



