Build and iterate full-stack systems powering AI voice agents from concept through deployment. Research agent orchestration, prompting, and model-alignment approaches; collaborate with product, design, and go-to-market teams to improve usability; document findings and participate in technical reviews. The role also involves debugging live systems, responding to customer needs, and shipping continuous improvements.
About 11x
What You’ll Do
Ideal Candidates Have
Most of what GTM teams do all day isn't selling. It's monotonous work like research, list-building, follow-ups, and data entry - things that should never have been a human job in the first place.
We help teams accelerate growth by automating the busywork of GTM. With 11x teams can focus on what they do best: building relationships and closing deals.
Backed by $75M+ from a16z and Benchmark, headquartered in San Francisco, and trusted by leading teams at Checkr, Xerox, Rillet, and much more. We're hiring ambitious people who want to define how the next generation of companies accelerate growth.
About the RoleAs a Voice Agent Engineer, you’ll be the connective tissue between our GTM AI agents and real-world customer outcomes. AI is redefining the way people sell - and the Voice team is on the front lines of making that happen.
Location is flexible—we’re hiring in San Francisco (in-office) and remotely throughout the U.S. and Canada.
- Design, build, and iterate on fullstack systems that power AI agents from concept to deployment
- Research and evaluate new approaches to agent orchestration, prompting strategies, and model alignment
- Collaborate with product, design, and GTM teams to improve UX and usability for non-technical users
- Share learnings, document findings, and contribute to the evolution of internal best practices
- Participate in peer reviews, brainstorming sessions, and technical deep dives with our global team
- 3+ years of experience in a product-oriented software engineering role
- A CS/Engineering degree & professional experience; bonus if you’ve worked in a startup, consulting, or customer-facing technical role before
- Strong programming fundamentals in Typescript, React, NextJS, and NodeJS
- Familiarity with APIs, data flows, and debugging live systems
- Interest in AI/ML, conversational AI, or voice technologies
- Responsive and proactive in addressing customer needs with bias for action - comfortable shipping quickly and improving continuously in live deployments
US Base salary range: $180,000 – $200,000 USD
*Final offer will be based on a variety of factors, including role level, relevant experience, skills, and job-related expertise.
11x is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
Similar Jobs
Information Technology • Software • Analytics
Embed with strategic clients to design, build, and ship production Python code and data pipelines. Integrate RESTful APIs, optimize complex SQL, architect scalable data workflows, lead technical discovery and workshops, and translate operational needs into product improvements while ensuring mission-critical outcomes.
Top Skills:
PandasPythonRestful ApisSQL
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
Targets and closes new business with Fortune 1000 and other strategic customers. Builds enterprise relationships, uncovers cloud-scale technology challenges, sells Datadog solutions, negotiates pricing, expands existing accounts, develops pipelines, and maintains accurate forecasts. Requires enterprise technology sales experience, strong prospecting and closing skills, large-deal experience, and regular travel to client sites.
Top Skills:
Command Of The MessageDatadogIt InfrastructureMeddicSaaS
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
Leads revenue cycle management operations, denial prevention and recovery, accounts receivable analysis, performance improvement, and operational transformation for a health system partnership. Partners with cross-functional teams to improve reimbursement, cash collections, productivity, cost efficiency, client satisfaction, and financial performance. Develops corrective action plans, standardizes processes, supports technology adoption, and monitors KPIs, P&L performance, and sustainable implementation across front-, middle-, and back-end revenue cycle functions.
Top Skills:
Artificial Intelligence Tools
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
