As a Forward Deployed Engineer, you will lead the deployment and support of software for legal clients, requiring travel and strong technical skills in Rust and React.
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
Role Summary:
As a Forward Deployed Engineer you will be a customer-facing technical expert embedded with key clients to ensure seamless deployment and ongoing support of our applications. This hands-on role combines software engineering, deployment expertise, and client collaboration to tailor solutions that drive real impact in the legal industry. You will work directly with law firms to deploy, configure, and optimize our systems, bridging the gap between product capabilities and client needs. This position requires extensive travel (up to 75% or more), including frequent onsite visits to client locations across the country.
Responsibilities
- Lead the deployment and configuration of our application in on-premises and cloud environments for enterprise clients.
- Perform onsite visits as needed to install, configure, and troubleshoot deployments.
- Make real-time code adjustments and customizations onsite to address unique client requirements and ensure optimal performance.
- Collaborate closely with clients to understand their workflows, gather requirements, and implement tailored solutions.
- Provide technical guidance, training, and support during and post-deployment to maximize adoption and satisfaction.
- Identify opportunities for improvements and feed insights back to the core engineering team.
- Troubleshoot and resolve complex technical issues in production environments, ensuring high availability and security.
- Document deployment processes, customizations, and client-specific configurations.
Qualifications
- Strong proficiency in Rust or Node and React for full-stack development and customization.
- Experience with SQLite, MySQL, Postgres (or similar embedded databases) for data management in on-prem setups.
- Has built customer-facing AI applications
- Proven track record in software deployment, configuration, and customer-facing technical roles (e.g., solutions engineering, professional services, or forward-deployed/support engineering).
- 4-5 years of software engineering experience
- Hands-on experience with on-premises and cloud deployments (e.g., AWS, Azure, or hybrid environments).
- Ability to write, debug, and modify code in production-like settings under time constraints.
- Excellent problem-solving skills with a focus on delivering practical, high-impact solutions quickly.
- Strong communication skills to explain technical concepts to non-technical stakeholders (e.g., lawyers and firm administrators).
- Willingness and ability to travel extensively to client sites nationwide.
- Bachelor's degree in Computer Science, Engineering, or equivalent experience.
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.
Top Skills
AWS
Azure
React
Rust
Sqlite
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