Forward-Deployed Engineer

At Stigg, we’re reinventing how software companies manage pricing and packaging, making it effortless, flexible, and developer-first. We’re building for builders: the engineering and product teams shaping the next generation of SaaS.

Trusted by companies like Miro, Webflow, PagerDuty, Upwork, Qlik, and Productboard, Stigg helps high-scale teams turn monetization into a growth engine instead of a bottleneck

Now we’re looking for a hands-on and customer-focused Forward-Deployed Engineer who thrives at the intersection of product, code, and customer.
If you love combining engineering depth with hands-on impact, this role will excite you — you’ll work directly with leading SaaS companies, guiding them from sandbox to production and seeing your code ship live in days, not months. You’ll alternate between building integrations, solving open-ended problems, and shaping Stigg’s product based on real-world customer needs.

What you’ll do

• Lead technical onboarding and bring customers live - from sandbox to production.

• Design and execute integration plans using Stigg’s SDKs, APIs, webhooks, and usage models.

• Write and maintain migration scripts, wrappers, and one-off tooling to unblock go-lives.

• Investigate and debug customer issues during integration, triage with R&D if needed.

• Document playbooks, integration patterns, and technical best practices.

• Serve as technical voice-of-customer and help shape integration infrastructure roadmap.

• Ensure all implementation code meets Stigg’s internal engineering standards.

Who you are

• Lead post-sales implementations from sandbox to production.

• Partner directly with customers to architect solutions, unblock integrations, and accelerate time-to-value.

• Collaborate with Technical Account Managers (TAMs) to ensure smooth onboarding, training, and long-term success after go-live.

• Design and implement integrations using Stigg’s SDKs, APIs, webhooks, and usage models.

• Build and maintain migration scripts, wrappers, and internal tooling to unblock go-lives.

• Troubleshoot and debug complex customer issues, collaborating with R&D when needed.

• Document integration patterns and best practices to scale future deployments.

• Partner cross-functionally with Product, Engineering, and GTM teams to surface real-world feedback that shapes our roadmap.

Requirements

• 3+ years in software engineering, ideally in a start-up or fast-paced environment.

• Fluency across multiple stacks (Node.js, Java, Ruby, Python, TypeScript, React, etc.).

• Experience with APIs, SDKs, auth flows, or billing/entitlement systems.

• Strong understanding of cloud and distributed systems.

• High empathy for customers.

• Clear communicator who bridges technical and business teams.

• Bonus: background in SaaS monetization, feature flags, or observability tools.

• Fast, reliable customer go-lives from kickoff to production

• Escalations handled proactively by the FDE team

• High customer satisfaction post-implementation

Stigg is transforming how modern software companies sell and monetize. Our APIs power the monetization infrastructure behind some of the fastest-growing SaaS products in the world.

Joining now means joining the core team that will shape the category, and the conversations driving it. You’ll have real ownership, creative freedom, and a front-row seat to how the world’s best software companies think about pricing, packaging, and go-to-market.

Benefits

Perks

Stock options, competitive salary, latest MacBook Pro, amazing dog-friendly office, and great team vibes.

Office<>Remote
We work mostly together at the office to foster collaboration and creativity.
This role is based in our Williamsburg, New York office, with 4 days a week on-site and flexibility for 1 remote day. We’re happy to help with commute, workspace setup, and anything else that helps you feel at home.ֿ

Join us as a Forward Deployed Engineer and partner with customers to design, build, and roll out monetization that works - end to end.