Forward Deployed Product Design Lead

Founded in 2011, Modus is a global, fully remote team of world-class technologists who thrive in a collaborative, innovative environment. We’re a digital product engineering partner for forward-thinking businesses. Our global teams work side-by-side with clients to design, build, and scale custom solutions that achieve real results and lasting change, partnering with industry leaders including AWS, GitHub, and Atlassian.

We were fully remote before it was cool! Recognized as one of the Inc. 5000 Fastest Growing Private Companies for nine years and a top remote work company by FlexJobs, we have helped some of the world’s largest brands deliver powerful digital experiences.

As an award-winning Atlassian partner with a world-class team, we help organizations innovate and solve complex challenges for Fortune 500 companies and beyond, we want to hear from you.

We are looking for a Forward Deployed Product Design Lead to turn complex product opportunities into coherent, buildable, and production-ready experiences.

You’ll work directly with client leaders, users, product teams, and engineers—often in environments where both the problem and path forward are still taking shape. You’ll clarify what matters, shape the end-to-end experience, and use AI-assisted development tools to move rapidly from ideas and workflows to sophisticated coded prototypes.

This is a hands-on role at the intersection of experience strategy, product design, consulting, and software delivery. You’ll lead through the work itself: facilitating decisions, modeling complex systems, prototyping in code, creating implementation-ready context, and staying closely involved through production.

• Significant experience designing and delivering complex digital products, ideally within consulting, enterprise, B2B, or workflow-heavy environments.
• Strong foundations in product design, interaction design, information architecture, research, service design, accessibility, and design systems.
• A portfolio of shipped products demonstrating meaningful involvement from early product framing through production.
• Demonstrated ability to turn ambiguous business and user challenges into clear product models, workflows, priorities, and interfaces.
• Strong proficiency with Figma and modern prototyping approaches.
• Experience creating coded prototypes or production interfaces using HTML, CSS, JavaScript or TypeScript, and modern frameworks such as React.
• Fluency with AI-assisted development tools such as Claude Code, Cursor, GitHub Copilot, or comparable environments.
• Ability to create sophisticated interactive prototypes using real or representative data to validate product concepts with users and stakeholders.
• Experience designing complete workflows, considering roles, handoffs, data, permissions, exceptions, edge cases, and failure states.
• Working knowledge of component libraries, responsive design, APIs, data models, version control, and modern software delivery practices.
• Ability to translate experience intent into clear flows, behaviors, content guidance, accessibility requirements, acceptance criteria, and implementation context.
• Experience structuring design and product decisions so they can be effectively consumed by both engineers and AI coding agents.
• Experience collaborating directly with engineering teams throughout implementation, design QA, release, and iteration.
• Strong facilitation, communication, consulting, and stakeholder-management skills.
• Ability to communicate product and experience decisions confidently with both executive and technical audiences.
• Comfortable working visibly and iteratively with clients rather than relying on a traditional design handoff.

• Experience taking AI-enabled or data-intensive products from concept through production.
• Strong understanding of human-AI interaction, including oversight, confidence, escalation, transparency, and failure recovery.
• Ability to navigate an existing codebase and contribute production-quality frontend work when appropriate.
• Experience with agentic development workflows or designing context and specifications for AI coding agents.
• Experience using analytics, user feedback, and operational signals to continuously improve shipped products.
• Experience helping organizations adopt AI-enabled product, design, or delivery practices.
• Experience working across both greenfield and brownfield products, including internal and customer-facing experiences.
• Experience supporting client pursuits through rapid concepts and prototypes that make opportunities tangible early in the sales or discovery process.

• Turning ambiguous client challenges into clear, tangible, and buildable product experiences.
• Moving quickly from stakeholder conversations and workflows to working prototypes.
• Combining product strategy and experience design with hands-on technical experimentation.
• Using AI-assisted tools and coded prototyping to accelerate product discovery and delivery.
• Working directly with clients, engineers, product leaders, and users rather than operating as a downstream design function.
• Designing beyond individual screens to solve complete workflows, systems, and real-world operational challenges.
• Staying involved from early product shaping through implementation and production.
• Helping define new ways for designers, engineers, and AI tools to work together effectively.

By joining our team, you’ll be part of a winning squad that plays to each other’s strengths and celebrates every success together.