Founding Solutions Consultant

About the Company
Mandrel is building the AI-native ERP for physical goods. Today, our wedge is simple and painful: true, auditable gross margin by SKU and channel, tied to real supply-chain source of truth documents.

Founded in 2023, Mandrel has raised over $12 million from Lux Capital, Construct Capital, Zigg Capital, Asymmetric Capital, WndrCo, and Clocktower Ventures. The team is headquartered in New York and brings deep expertise in finance and AI.

About the Role

Mandrel is hiring a Solutions Consultant based in New York to play an integral role in our pre-sales process helping craft solutions and be a thought partner to both our Go-to-Market organization and our clients. This is a perfect role for someone who is looking to join an exceptional team at the earliest stages and have a massive hand in our growth acceleration.

What You’ll Do

• Partner closely with finance, accounting, and operations leaders to demonstrate the capabilities of the Mandrel ERP platform, focusing on solving business problems and articulating end-to-end workflows

• Manage pre-sales projects, ensuring the feasibility of proposed solutions and conducting proof-of-concept development in close collaboration with the delivery team at Mandrel to ensure tight alignment with product capabilities

• Support the Go-to-Market team by offering a consultative and solutions-oriented approach in meetings with prospects, and translating those solutions into workflow maps, implementation proposals and other materials and assets

• Provide guidance on integrating Mandrel into clients' broader tech stack, which often involves navigating complex systems like WMS, CRM, and BI tools

• Maintain strong relationships with key decision-makers, ensuring a consultative approach to technical and business problem-solving

Who You Are

• Customer EQ – Genuinely interested in learning about prospects, their businesses, and their challenges. Ability to connect with users/buyers and take a consultative approach to solving customers’ needs.

• Curious & Intelligent – Ability to turn curiosity into knowledge; to synthesize and distill lots of disparate information; to master a new and complex subject or product.

• Autonomy – Can successfully operate autonomously, and is experienced with capturing and communicating representative metrics and results.

• Commercial Savvy – Strong understanding of commercial dynamics and stakeholder management.

• Exceptional Communicator – Excellent presentation skills, evidenced by an ability to explain technical solutions to non-technical audiences both verbally and visually.

Requirements

• 4+ years of overall experience, ideally in both a tech-focused company as well as a more corporate environment

• 2+ year in Solutions Consulting or similar roles (e.g. Solutions Architecture, Solutions Engineering, Technical Account Management) in ERP SaaS or Fintech

• Familiarity with how systems like ERPs or CRMs integrate in a complex technology stack and be able to drive technical consultative partnership with CFOs and Controllers

• Bonus points for experience in accounting, either as a CPA or prior experience working directly with accountants/controllers

• Bonus points for experience with specific ERPs and IMS systems such as Netsuite, Fulfil.io, Cin7, Brightpearl, Doss, Luminous, Oodoo, & Goodday

Why Join Us

• Impact – Drive incredible impact as the first full-time dedicated Solutions Consultant. Play an integral role with our Go-to-Market team in our commercial success, and help craft the playbook for a critical function as we scale at Mandrel.

• Opportunity for growth – This role will require tremendous cross-functional collaboration between Go-to-Market, Implementation, Product and Engineering and there is a clear path to leading the Solutions Consulting organization as it scales.

• High-performing, high-caliber team – We have a high talent bar and a thriving, collaborative in-person culture. We love dissecting problems and whiteboarding out creative solutions.

Perks and Benefits

• Competitive salary & equity package

• Unlimited vacation (with at least 15 days strongly encouraged)

• 100% coverage for healthcare (Medical, Dental and Vision)

• Relocation assistance to NYC
  

While we are open to candidates from a wide variety of backgrounds, we expect this role to be an especially good fit for candidates with 3+ years of experience, and ideally having worked in early-stage startups. We are an in-person NYC based team with HQ in midtown Manhattan (5 days a week in office).