Contract UX researcher to plan and moderate lab usability and concept tests, conduct rapid/rolling research, analyze findings, and produce client-facing reports and presentations while collaborating with project leadership and advocating for users.
Blink is looking to bring on a contract researcher to join a new rolling research project kicking off in NY. The contract is currently set to run through the end of the year with the potential to extend. This researcher will be working closely with our client's research team, Blink's research leadership, and the project manager to execute a series of research sessions that focus on usability testing, concept testing, rolling research, and rapid analysis.
Work will be based out of our client's NYC lab 3 days/week, every other week. Researchers will need to be available 40 hours a week for the next three months.
What you will be doing:
- Moderating and planning usability lab studies.
- Analyzing research findings and helping to prepare high-impact reports and presentations for clients.
- Delivering findings that ensure the usability and usefulness of interfaces for our client's end-users.
- Partnering with the Project Manager and Project Leadership to ensure successful study execution.
- Advocating for users while understanding the business goals of clients.
What we are looking for:
- Formal education in a relevant field such as usability engineering, human-centered design, cognitive psychology, or equivalent hands-on experience to demonstrate an understanding of usability theory, methods, and practices.
- 5 years of experience designing and conducting a wide range of UX research activities. With a particular focus on rolling/rapid research programs.
- Excellent presentation and written communication skills.
- Experience working directly with clients in a consulting role, including leading client meetings.
- Proven ability to communicate recommended design solutions for observed UX issues.
- A high comfort level with computer hardware and software.
- Ability to work on-site, in-lab at our client's NYC location.
- A working knowledge of technology constraints and capabilities.
- Direct experience with user-centered design projects.
About Us:
Blink UX is a product design consulting firm creating products that people use, love and remember. Blink has over two decades of experience in UX research, strategy, and design partnering with innovative industry leaders including Amazon, Chase, Gates Foundation, Google, Meta, and NASA. For more information visit blinkux.com.
Our Culture
Maintaining a positive company culture requires the same careful curation, management, and rigor as any other aspect of a business. At Blink, we consciously design our culture to ensure that employees have the structure and guidance they need to fully develop their skills and abilities for a happy and rewarding career. Be sure to read up on the unique aspects of our company culture framework and ensure they align with your working style.
EEO
When hiring, we aim to build teams of compassionate people with diverse experiences, thoughts, and skills. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sexual preference, gender identity or age, disability or length of time spent unemployed.
Following your application submission we encourage you to disclose personal demographic information in order to help us comply with federal and state Equal Employment Opportunity record-keeping requirements. We will also use this information in an anonymous aggregated form to help us measure and improve diversity at Blink.
Blink UX New York, New York, USA Office
41 Madison Ave, 35th floor, New York, NY, United States, 10010
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