Provides front-desk and administrative support at a social services recovery center. Responsibilities include greeting clients and visitors, answering phones, scheduling appointments, completing paperwork and insurance authorizations, entering data, maintaining records, ordering supplies, supporting statistical reporting, operating office equipment, and coordinating with staff and other locations. The role requires strong communication, customer service, teamwork, organization, and computer skills.
Established in 1926, Family Service League is a social services agency transforming lives and communities through mental health, addiction, housing, and essential human services with more than 60 social service programs in over 20 locations.
SCHEDULE:
Monday 9:00am-5:00pm
Tuesday 9:00am- 5:00pm
Wednesday 9:00am - 5:00pm
Thursday 9:00am- 5:00pm
Friday 9:00am- 5:00pm
SUMMARY:
Family Service League is seeking a full-time Front Desk Administrative Assistant for the Family Recovery Center (FRC) in Bay shore, NY. The Administrative Assistant will handle general administrative and clerical functions. The Administrative Assistant will be responsible for interacting with clients by phone or in-person to help navigate clinic services, scheduling appointments, and assisting with the completion of related paperwork.
We offer a generous benefits package including the following:
- Health and Dental Insurance
- Vision Insurance
- Flexible Spending Account (FSA)
- Retirement Savings Plan with a 5% employer contribution
- Life and AD&D Insurance
- Generous PTO (paid time off)
- Up to 11 paid Holidays
- Paid Sick Leave
- Student Tuition Remission Program
- Employee Assistance Program (EAP)
- Company paid Short-Term and Long-Term Disability
- Employee Discounts and more!
RESPONSIBILITIES:
- The Administrative Assistant will greet and interact with clients, visitors, and referral sources.
- Perform electronic data entry and record keeping.
- Maintain an onsite presence to serve as the first point of contact for clients and visitors.
- Assist supervisory staff with required statistical data collection and reporting.
- The Administrative Assistant will assist with supply order.
- Assist with operation of technology, including phones, computers, copiers/scanners, and fax machines.
- Assist with completion of insurance paperwork, including prior authorizations for treatment.
- Help maintain a positive and productive work environment.
- Assist with coverage at other locations as needed.
- Maintain positive working relationships with others both internally and externally to achieve goals of the organization.
- The Administrative Assistant will work cooperatively and effectively with others to set goals, resolve problems and make decisions.
- Work with Facility Manager to set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities.
- All other duties as assigned.
QUALIFICATIONS:
High School Diploma or equivalent required.
Minimum of two years of related experience in an office setting required.
Ability to multi-task, have excellent customer service skills and work as part of a team.
Strong verbal and written communication skills required.
Proficient computer skills, including Microsoft Office required.
Bilingual in Spanish preferred.
PHYSICAL REQUIREMENTS:
This position requires sitting for long periods of time.
Some light lifting may be required.
Family Service League Bloomfield, New Jersey, USA Office
Bloomfield, NJ, United States
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