Front Desk Associate

At Code and Theory, we thrive at the intersection of creativity and technology. We empower brands by driving seamless execution, transformative solutions, and delivering exceptional client experiences. Through a culture of invention, our teams turn ideas into impact—creating innovative, memorable experiences for clients and their audiences

We’re looking for a warm, organized, and proactive Receptionist to be the face and voice of our agency. You'll be the first point of contact for clients, partners, and team members—so professionalism, personality, and a knack for juggling multiple tasks at once are key.

WHAT YOU'LL DO

• Greet clients, visitors, and staff with professionalism and warmth
• Manage the booking, setup, and upkeep of conference rooms
• Assist with booking hot desks and maintaining the desk booking system
• Support facilities-related tasks and coordinate with maintenance vendors as needed
• Handle client catering requests and ensure high standards of presentation and service
• Answer and route incoming calls and emails efficiently
• Receive and distribute mail, packages, and deliveries
• Maintain a tidy, organized reception and shared office spaces
• Provide general administrative support to teams when needed
• Represent the agency culture and values in every interaction

WHAT YOU'LL NEED

• 1–2 years of experience in a receptionist, admin, or front-of-house role
• Excellent communication and interpersonal skills
• Highly organized, with the ability to multitask and remain calm under pressure
• Proficient with Microsoft Office, Google Workspace, and booking systems (training provided if needed)
• A proactive mindset, positive attitude, and attention to detail

ABOUT US

Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve. We have teams distributed across North America, South America, Europe, and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Create Group, Current, and TrueLogic.

Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok.

The Code and Theory network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent. We’re always on the lookout for smart, driven, and forward-thinking people to join our team

The target range of hourly compensation for this role is $20-23. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.