The Fixed Income Rates production support group provides direct support to a diverse set of trading desks all trading under the “Rates” banner. Your responsibilities will be aligned to supporting platform and tools that the front office business & traders needs to facilitate its franchise within Citi, providing exposure to the entire breadth of the Rates Technology. We are the first line of technical defense as we work closely with partners in our business including Trading, Sales, Operations & Risk and Controls to operate stable platforms to enable us to the be the best for our clients.
The successful candidate will be responsible for production management of our suite of core Rates (G10 and Local Markets) applications, working through problems, and dealing with user issues. The candidate will also be responsible for driving engineering initiates, improving process workflows, and eliminating toil through automation by building/implementing solutions.
Responsibilities:
Direct Front Office Support Experience: 3+ years of proven experience providing technical support directly to Front Office within a financial institution.
Financial Product Expertise: Hands-on experience with financial products, with a strong preference for Fixed Income/Rates.
Technical Proficiency: Demonstrated hands-on technical experience, (Linux environment preferred), including system administration, bash scripting, relational databases.
Production Support: Know procedures around incident handling, including identification, triage, escalation, communication, troubleshooting, resolution, post-incident review and prevention.
Qualifications:
6-10 years' experience
Communicating directly with US Govies, IRD, Repo traders.
Understanding of Bonds, Swaps, Repo, trading, risk and pricing.
Python, Grafana, Linux, SQL, KDB knowledge.
Good understanding of incident management with ServiceNow, JIRA.
Practical problem solving and strategic thinking skills
Demonstrated leadership, interpersonal skills and relationship building skills
Service oriented attitude
Ability to work in a fast-paced environment
Experience working or leading requirement gathering efforts for multiple large development projects at one-time
Proficient using basic technical tools and systems
Good interpersonal and communication skills
Education:
Bachelor’s/University degree
------------------------------------------------------
Job Family Group: Technology------------------------------------------------------
Job Family:Applications Support------------------------------------------------------
Time Type:Full time------------------------------------------------------
Primary Location:New York New York United States------------------------------------------------------
Primary Location Full Time Salary Range:$142,320.00 - $213,480.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
------------------------------------------------------
Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Anticipated Posting Close Date:Jun 05, 2026------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Citi New York, New York, USA Office
388 Greenwich Street, New York, NY, United States, 10013
Citi Edison, New Jersey, USA Office
Edison, United States
Citi Flushing, New York, USA Office
Flushing, United States
Citi Jersey City, New Jersey, USA Office
Jersey City, United States
Citi New Brunswick, New Jersey, USA Office
New Brunswick, United States
Citi New York, New York, USA Office
153 E 53rd St, New York, NY, United States, 10022
Citi New York, New York, USA Office
New York, United States
Citi New York, New York, USA Office
New York, United States
Citi New York, New York, USA Office
New York, United States
Citi New York, New York, USA Office
New York, United States
Citi New York, New York, USA Office
New York, United States
Citi Newark, New Jersey, USA Office
Newark, United States
Citi Queens, New York, USA Office
Queens, United States
Citi Roseland, New Jersey, USA Office
Roseland, United States
Citi Rutherford, New Jersey, USA Office
Rutherford, United States
Citi Somerset, New Jersey, USA Office
Somerset, United States
Similar Jobs
What you need to know about the NYC Tech Scene
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
