Who we are:
Tria Federal delivers digital services and technology solutions that support the health and safety of veterans, service members and civilians. For two decades, federal agencies have relied on Tria companies to advance their critical missions and modernize their systems, so that they can uphold their commitment to the American people. Today, we are pushing the boundaries of possibility through partnerships and investments in artificial intelligence and emerging technologies, developing solutions for the biggest challenges that government will face tomorrow.
We are proud to employ and support military veterans who bring mission-first mindset, technical expertise, and leadership qualities that strengthen our work. Veterans, transitioning service members, and military spouses are strongly encouraged to apply.
Job Description:
Tria Federal is assembling a small team of highly capable Full-Stack Engineers to design and build AI-enabled helpdesks and contact centers to solve real-world problems for federal missions.
This individual will help create systems that automate knowledge work, enhance human decision-making, and improve digital experiences for millions of Americans, from veterans and clinicians to public safety professionals.
As part of the Business Operations Support Center, you’ll shape how generative and agentic AI redefines mission delivery, developing tools and systems that make digital civic services smarter, faster, and more human-centered.
This is a great opportunity to turn generative AI into agents that act, not just respond, and perform where it matters the most.
***Must be a U.S. citizen due to the security clearance required for this position.
Responsibilities:
- Build intelligent agents that plan, reason, and interact with users using evolving agentic frameworks to orchestrate complex business workflows.
- Build and maintain a configurable front and back end
- Deign tactful solutions to a variety of customer problems
Essentials:
- 1–3 years of hands-on experience building and deploying full-stack applications Node.js
- Experience with one of the modern UI frameworks (React, Angular, Vue, Svelte etc) with Angular preferred
- Curiosity, autonomy, and the drive to make a real impact
Preferred (Our Stack):
- AWS Connect, Lex, Lambda, S3, and Cloudwatch
- Angular
- js with Typescript
- PostgresSQL
- Terraform
- ServiceNOW
- Call center Contact Flows
- Docker
Why Tria?
What defines the Tria brand is more than just our dedication to excellence in our craft; it’s our incredible team of dedicated, talented, and passionate people that make Tria so exceptional. As people powering possible, we are all partners in our team’s shared success.
As a company that cares about people, we seek to cultivate a culture in which all can thrive personally and professionally. We offer a top-tier benefits package to invest in your physical, mental, and financial health and wellness so that you can be your best self - at work and in life. At Tria, we are growth-minded, entrepreneurial in spirit, and committed to fostering a culture of inclusion and opportunity for all. Whatever your background, your role, your department, or stage in your professional journey, here you will have opportunities to learn new skills, seize new challenges, and advance your career as we grow.
California Consumer Privacy Act (CCPA)
We are committed to protecting your privacy. As part of our compliance with the California Consumer Privacy Act (CCPA), we want to inform you about how we collect, use, and protect your personal information during the job application process. For more details, please review https://www.oag.ca.gov/privacy/ccpa.
What you need to know about the NYC Tech Scene
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
