Lead discovery processes, document findings, write user stories and acceptance criteria, design prototypes in Figma, and support pre-sales activities in both Spanish and English.
This is a remote position.
Work Mode: Remote (Colombia/LATAM) · Full-time
Languages: Bilingual Spanish / English (B2 minimum; C1 preferred)
Start: Immediate
Turn business need into clear requirements, user stories, and Figma prototypes that the engineering team can execute. You will collaborate with clients and internal teams in Spanish and English, and support pre‑sales (demos, scoping, estimates).
Responsibilities
- Lead client discovery (interviews, workshops, process mapping) and document findings.
- Write user stories, acceptance criteria (Given/When/Then), use cases, and PRD/SRS.
- Design wireframes and interactive prototypes in Figma for validation.
- Define scope and prioritization and maintain the backlog.
- Pre‑sales support: prepare demos/POCs, do high‑level estimates (t‑shirt sizing/story points), and contribute to proposals/SoW.
- Collaborate with Tech Lead, QA, and PM to ensure feasibility, traceability, and handoff quality.
- Communicate, present, and document in ES/EN (meetings, notes, PRDs, prototypes).
Nice to Have
- Experience in B2B SaaS, integrations (Zoho, Azure, CRM/CPaaS).
- Product analytics exposure.
- Familiarity with Zoho Projects/CRM/Desk or Zoho Creator.
Tooling
Figma/FigJam, Miro, Jira or Zoho Projects, Confluence/Notion, basic Postman, diagrams.net, etc.
Requirements
- 3–5 years as Functional Analyst / Business Analyst in custom software or consulting.
- Portfolio or samples showing Figma prototypes and functional deliverables (PRD/SRS).
- Hands‑on experience writing user stories and BDD acceptance criteria .
- Process modeling and functional understanding of APIs .
- Client‑facing communication and workshop facilitation.
- Bilingual ES/EN (B2; C1 preferred) — able to lead sessions, document, and present in both languages.
Benefits
- Contract: Employee.
- Compensation: Competitive, based on experience (include salary expectation).
- Benefits: remote work, flexible hours, learning path in AI/Zoho, career growth.
Similar Jobs
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The Billing Analyst will manage billing operations, resolve customer inquiries, maintain relationships, and ensure accurate billing processes for group clients.
Top Skills:
CbsCdfExcelUis
.png)
Cloud • Insurance • Payments • Software • Business Intelligence • App development • Big Data Analytics
The Solutions Specialist will serve as an expert in Employee Benefits, providing strategic solutions, support, and presentations to clients while collaborating across teams.
Top Skills:
Applied Benefits DesignerApplied EpicApplied Mobile
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
The Account Executive will develop strategic sales plans, build relationships with stakeholders, manage complex sales cycles, and generate new business opportunities.
Top Skills:
Salesforce
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
