Similar Jobs
Working at Real Chemistry and in the healthcare industry isn’t just a job for us. We got into this field for different reasons, but we all stay for the same reason – to uncover insights, make meaningful connections, infuse creativity, and improve the patient experience by transforming healthcare through AI and ideas.
Real Chemistry creates the world around modern therapies with over 2,000 talented professionals, and for the last 20+ years has, carved out its space at the intersection between healthcare, marketing and communications, data & AI, and the people at the heart of it all. We work with the top 30 pharma and biotech companies and are built for uncommon collaboration—we believe we are best together, bring together experts from a wide range of disciplines collaborate without barriers under a single, unified mission: to transform what healthcare is to what it should be. This one-of-a-kind model allows us to work in a way that better reflects how people experience healthcare—all with the intent to transform healthcare from what it is to what it should be. But we can’t do it alone – you in?
Job Summary:
Real Chemistry is seeking a seasoned executive to join our expanding Client Experience and Growth team as a Global Client Lead (GCL). This role serves as a dedicated senior point person for a select group of our largest clients. Acting as a senior executive-level trusted advisor and counsel to our clients and teams, the Global Client Leader enhances the value Real Chemistry brings to our clients’ businesses. This role emerged from the opportunity to increase client value by offering a more integrated, efficient, and high-touch experience for our clients and internal teams.
Focusing on delivering exceptional, customized experiences for our clients, these individuals ensure seamless integration across Real Chemistry services and alignment with our clients’ business objectives. They proactively identify opportunities, address challenges, and avert any service gaps. Ultimately, this personalized approach strengthens partnerships and maximizes client value, ensuring Real Chemistry maintains its reputation as a trusted partner in the healthcare space, delivering impactful results for clients worldwide.
This is a hybrid role, based in any of our US offices—including New York City, Boston, Chicago, Carmel, or San Francisco—or remotely within the US, depending on team and business needs.
What you’ll do:
Serve as the primary point of contact for our largest clients, ensuring seamless integration of our global operating model across North America, Europe, and Asia-Pacific.
Develop and nurture senior-level client relationships, becoming a trusted advisor and strategic partner by deeply understanding business dynamics and market competition within the industry and specific to the client.
Lead a global team with a vision for collaboration, accountability, and excellence, ensuring alignment with client goals and Real Chemistry’s strategic objectives.
Drive business growth through the proactive identification of opportunities, facilitating Real Chemistry’s inclusion in RFX activities, and converting these into successful engagements.
What you should have:
Minimum 15 years of experience in the pharmaceutical or healthcare industry, focusing on innovative, technology-driven solutions.
Proven track record in client relationship management, ideally overseeing portfolios exceeding $50 million.
Expertise in global pharmaceutical advertising and communications, with the ability to navigate and influence complex client environments.
Strong business acumen, capable of understanding the broader client business landscape and identifying opportunities for Real Chemistry.
Exceptional interpersonal skills, with high emotional intelligence (EQ) and a passion for cultivating high-performance teams and cultures.
Willingness to travel regularly to meet client and corporate priorities.
Ability to navigate within a matrix organization, demonstrating capability in both leading strategic initiatives ("on the business") and engaging directly with teams to drive execution ("in the business").
Pay Range: $275,000 - $300,000
This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time.
Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here.
Working with Real HART: Since the pandemic, we have adapted to how our people told us they want to work. We have office locations in cities in the US and Europe with many employees and clients that serve as hubs where and when they need us. For employees who are within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients. We are not looking for attendance for the sake of attendance but believe that the opportunity to coordinate in-office team meetings, 1:1 meetings with managers, taking advantage of on-site learning, and connecting with client partners is a critical to delivering on our purpose of making healthcare what it should be. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Real Hybrid and Regional Teams (Real HART) approach. Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people.
Real Chemistry offers a comprehensive benefit program and perks, including options for medical, dental, and vision plans, a generous 401k match, and flexible PTO. Other perks include student loan debt contributions, mental wellness coaching and support, and access to more than 13,000 online classes with LinkedIn Learning. Additional benefits for those just starting or continuing with their family building journey include access to enhanced fertility support, Bright Horizons family support programs, as well as expanded paid leave for new parents including personalized coaching support through Your 4th Trimester ®. Learn more about our great benefits and perks at: www.realchemistrybenefits.com
Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.
*Notice: Real Chemistry and its affiliates' names are being misused by scammers through messaging services, fake websites, and apps. Do not share personal or financial information or make payments to any unverified sources claiming to be connected to Real Chemistry. We are working to stop these unauthorized activities and protect our community. Read more here.
Real Chemistry New York, New York, USA Office
199 Water Street, New York, New York, United States, 10038
What you need to know about the NYC Tech Scene
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
