Head of Business Data & Technology Management (MD) - Markets COO, New York

Head of Business Data & Technology Management

Division: Markets
Reports to: Chief Operating Officer, Markets
Location: London / New York

Role Overview

The Head of Business Data & Technology Management is a senior Markets leadership role responsible for shaping and governing the business's data and technology agenda.

As the primary operational interface between the Markets, Technology and Data organisations, this role will responsible for the integrated agendas of managing the technology demand and delivery lifecycle on behalf of the business, and establishing a robust data plan that supports governance, regulatory obligations, and positioning our data as a strategic asset.

This role can be based in New York or London.

Key Responsibilities

Data Strategy & Governance

• Establish and enhance frameworks for data quality, ownership, lineage, controls, and regulatory readiness.
• Implement internal consistency and accessibility standards for Markets-specific datasets, improving accessibility and scalability.
• Ensure Markets data is structured and governed to support both regulatory requirements and business intelligence.
• Own the Markets response to regulatory data requests, audits, and internal data inquiries.
• Partner with Enterprise Data, Risk, Compliance and other functions to maintain a robust and future AI-ready data environment.

Data Enablement & Business Advisory

• Identify, enhance, and expand Markets data assets by improving existing datasets, uncovering new sources of valuable data, and increasing accessibility and usability across the business.
• Drive the development of metadata, documentation, taxonomies, schemas, and standards that improve discoverability, governance, interoperability, and AI readiness.
• Act as a strategic advisor to Markets leadership on data-related opportunities and challenges, translating business requirements into effective data and technology solutions.
• Support teams responsible for data distribution and commercialisation by serving as a bridge between business stakeholders and Technology, helping shape and deliver the capabilities required for success.
• Serve as Markets' central point of expertise on data strategy and architecture, promoting data reuse, consistency, and scalable solutions across businesses and functions.

Technology Strategy, Roadmaps & Delivery

• Act as the central coordinator for Markets technology demand, consolidating requests across business lines into a single prioritised view.

• Help business leaders define and maintain technology roadmaps aligned to strategic objectives.
• Ensure technology proposals are supported by clear business requirements, benefits, dependencies, and success measures.
• Challenge assumptions, timelines, and resource plans to promote transparency and accountability in our technology requests.
• Serve as the primary business interface to Technology, providing oversight of key delivery commitments, milestones, risks, and escalations.

Leadership & Governance

• Lead the Business Data & Technology Management function.
• Establish governance, reporting, and decision-making frameworks across data and technology initiatives.
• Represent Markets in firmwide technology, data, and governance forums.
• Foster a culture of accountability, collaboration, innovation, and execution excellence.

Qualifications & Experience

• Significant leadership experience within a global Markets or investment banking environment.
• Deep understanding of Markets businesses, products, and operating models.
• Demonstrated experience leading data governance, data quality, and regulatory data initiatives.
• Strong understanding of technology prioritisation, roadmap management, and business engagement.
• Proven ability to influence senior stakeholders across business, technology, data, and control functions.
• Exceptional communication, strategic thinking, and stakeholder management skills.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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