Head of Business Operations

Reporting directly to the CFO, the Head of Business Operations will be a trusted strategic operator responsible for driving cross-functional alignment, operational excellence, and execution across the company. You will lead strategic cross-functional projects and programs, improve visibility into business performance, optimize processes, and ensure teams have the frameworks, insights, and structures needed to hit operational and strategic goals.

This role requires a blend of strategic thinking, systems-level problem-solving, and a roll-up-your-sleeves bias for action—ideal for someone who thrives in ambiguity and loves building, scaling, and streamlining operations in a dynamic environment.

• Own and run the company’s annual and quarterly planning strategic processes, including OKRs, Roadmaps, Long Range Plan, and driving cross-functional alignment.
• Drive weekly, monthly, and quarterly business reviews to ensure transparency, accountability, and focus.
• Partner with the CFO and executive team to define and operationalize company priorities.

• Lead high-impact strategic initiatives that span multiple functions, ensuring clarity, structure, and measurable outcomes.
• Build and maintain operational frameworks that help teams scale, including processes, playbooks, dashboards, and decision frameworks.
• Partner closely with Product, Engineering, Sales, Solutions, and Marketing to streamline workflows and improve execution.

• Stand up and maintain the company’s operating metrics, partnering with FP&A, RevOps, and Data teams to ensure reliable, actionable insights.
• Create reporting that ties operational performance to business outcomes; identify risks, bottlenecks, and opportunities.
• Support executive decision-making through structured analyses, recommendations, and scenario planning.

• Evaluate and improve end-to-end business processes, including sales motions, customer delivery workflows, onboarding, product feedback loops, etc.
• Partner with IT and systems owners to ensure tools and data infrastructure scale with growth.
• Implement repeatable, automated processes that reduce friction and improve organizational clarity.

• Build and shape a high-performing Business Operations function that can flex across strategic and tactical work.
• Coach leaders and teams on operational excellence, planning discipline, and execution.
• Serve as a connective tissue across the organization, ensuring information flows and teams remain aligned.

• Bachelor’s degree in Business, Economics, Operations, or related field; MBA a plus.
• 10+ years of experience in BizOps, strategy, consulting, or operations roles, ideally in a high-growth tech or AI company.
• Demonstrated ability to build and run company operating cadences (OKRs, QBRs, strategic planning cycles).
• Exceptional problem solver with a structured approach to analysis, planning, and execution.
• Strong understanding of SaaS or data/AI business models and the metrics that drive them.
• Proven track record leading large cross-functional programs with ambiguous scope.
• Skilled at synthesizing information, influencing without authority, and driving alignment across diverse stakeholders.
• Highly collaborative, resourceful, and comfortable operating in a fast-paced, entrepreneurial environment.

• Executive leadership seat with direct influence on corporate and product strategy.
• Opportunity to shape the legal frameworks defining the next generation of AI and data businesses.
• Collaborative, mission-driven culture that values ownership, transparency, and velocity.
• Competitive compensation, equity, and benefits in a company that defines a new category of data-centric AI.