Head of CloudOps

| New York, NY, USA | Hybrid
Employer Provided Salary: 134,800-209,700 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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Flourish was founded in 2017 with the goal of helping financial advisors to better secure the financial futures of their clients. We focus on independent Registered Investment Advisers (RIAs), delivering financial products that advisors can’t easily access today through beautiful, scalable, and easy-to-use technology.

Today, we work with over 700 RIAs that collectively represent more than $1.5T in assets under management across three products: Flourish Annuities, Flourish Cash, and Flourish Crypto. Headquartered in New York City, we are an independently operating, wholly owned subsidiary of MassMutual Life Insurance Company.

Read on if you are interested in joining a small, highly collaborative, rapidly growing startup—backed by the support and stability of a Fortune 500 company.

About You

You are an engineer, first and foremost. You can rapidly build products that will delight users, with best practices in terms of both development and security. You thrive in a work environment that requires strong problem solving skills and independent self-direction, coupled with an aptitude for team collaboration and open communication. You are a strong communicator, explaining complex technical concepts to designers, support, and other engineers is no problem for you.

You possess strong computer science fundamentals: data structures, algorithms, programming languages, distributed systems, and information retrieval. And finally, your accomplishments are much more important than your paper credentials.

About the Role

Our mission is to provide innovative access to financial products that help RIAs secure their clients’ financial futures and the Flourish Engineers play a key role in doing just that. As the Head of CloudOps, you will be responsible for overseeing high-impact, mission-critical projects end-to-end that will enable us to sail into the next chapters of our cloud-native journey. You will be the primary subject matter expert leading a team of engineers to bring ideas from the whiteboard to reality.

Principal Responsibilities

  • Leading a passionate and creative team of engineers in a fast-paced and rapidly evolving environment at the forefront of high-impact, mission-critical projects that will enable us to sail into the next chapters of our cloud-native journey
  • Creating and managing project roadmaps, ensuring key deliverables are met, and effectively communicating with key stakeholders
  • Designing, developing, integrating, testing, and monitoring all AWS infrastructure following industry best practices and standards in a secure and highly regulated environment
  • Engineer self-service and automated solutions to enable application development teams to constantly move faster while ensuring compliance with security standards and requirements
  • Provide guidance and support to internal engineering teams in their use of AWS and cloud-native technologies, solutions, and methodologies
  • Utilize DevOps principles in your work and drive the adoption of these principles across Flourish
  • Oversee design and implementation of a next generation application platform centered around Kubernetes and its ecosystem of software
  • Act as a trusted partner for application development teams, advising and supporting their use cloud technologies
  • Champion cloud-native best practices and partner with application development teams on their implementation

Minimum Qualifications

  • Bachelor’s degree or equivalent experience
  • 7+ years of experience

Preferred Qualifications

  • MS or PhD in Computer Science, Math, Physics or Engineering
  • Ability to work independently and as part of a fast moving team
  • Ready to learn, but just as ready to teach
  • Excited to build and launch businesses
  • Experience managing an enterprise AWS Organization in a highly regulated environment
  • Designing and managing infrastructure in AWS with Terraform or other Infrastructure as Code tools
  • Solid understanding of core AWS networking constructs–e.g., Transit Gateway, VPCs, PrivateLink, route tables, NACLs, and security groups
  • Strong programming and scripting skills with one or more languages (such as Python, Go, and Bash)
  • Experience integrating with and utilizing application metric, logging, and tracing aggregation tools such as, but not limited to, New Relic, Prometheus, OpenTelemetry, Loki, and Grafana for troubleshooting, monitoring, and alerting
  • Experience managing a container orchestration platform like Kubernetes in a production environment
  • Have a deep understanding of as well as the ability to configure, tune, and troubleshoot Linux operating systems
  • Practical working experience with event driven architectures and message buses like Kafka
  • Ability to develop event driven automations and/or workflows using AWS Lambda and/or Step Functions
  • Experience creating CI/CD pipelines preferably with GitHub Actions
  • Understanding of SRE principles, and/or a background in an SRE, operations, or system administrator role is a huge plus

At Flourish, we focus on ensuring fair, equitable pay by providing competitive salaries, along with bonus and incentive opportunities and benefits for all employees.

Base Salary Range: $134,800 - $209,700 plus bonus

Disclosures:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • TypeScriptLanguages
    • TerraformLanguages
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • ExpressFrameworks
    • JestFrameworks
    • JupyterFrameworks
    • Node.jsFrameworks
    • Apollo GraphQLFrameworks
    • DropwizardFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • ElasticsearchDatabases
    • DynamoDBDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • QuicksightAnalytics
    • SegmentAnalytics
    • FigmaDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • TrelloManagement
    • DocuSignCRM
    • HubSpotCRM
    • MailChimpEmail
    • MandrillEmail
    • SendGridEmail

Location

Nestled in an Art Deco building in Midtown, we are a stone’s throw from the great food of Koreatown, and in close proximity to major transportation hubs.

An Insider's view of Flourish

How would you describe the company’s work-life balance?

We are passionate about what we do, but we know how to turn-off at the end of the day. Having flexibility allows me to get my work done and pursue my career goals, while still prioritizing my personal needs. Join Flourish to work hard, build great relationships, learn, and be recognized for interests and achievements both in and out of the office.

Kristen

Risk, Audit & Controls Lead

How do you collaborate with other teams in the company?

We participate in daily stand-ups, sprint planning, testing sessions, and use tools to share test data, bug reports, test cases, and scripts with the rest of the team. We're in constant communication with the larger team to better understand the gap between what we're trying to do as a business and the value that we deliver to our customers.

Carlos

QA Lead

What makes someone successful on your team?

As engineers we think primarily in code, but being able to connect that code to the larger context and use it to guide our work makes us successful and impactful as individuals and also outperform as a team. Flourish engineers have a strong influence and critical role in creating the technology that will continue to push the business forward.

Andrew

VP, Engineering

What is your vision for the company?

We’ve built Flourish to quickly launch compliant fintech businesses. We will continue to help independent RIAs grow, serve their clients with innovative and valuable products, and compete with wirehouses and private banks. We are humble, hardworking and innovative — just like our clients.

Josh

CTO

What's something quirky about your company?

Flourishers are Foodies! All shapes and forms of food are on the Flourish table. And while gastronomy brings Flourish-folk together, it also provides for fun debate within the office. A canonical question to new recruits is “do you enjoy pineapple on pizza?” There is a ton of passion from either side!

Matt

Product Manager

What are Flourish Perks + Benefits

Flourish Benefits Overview

Flourish combines the best of both worlds: a fast-moving, innovative startup culture with the stability and backing of a Fortune 500 company.

That means we have great benefits, including: health, dental, vision, 401k, and of course, life insurance, as well as a pension.

Through MassMutual, we have access to an extensive suite of programs that support our team members in living a healthy lifestyle, achieving financial security, and enjoying a well-balanced life.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Open office floor plan
Employee-led culture committees
Quarterly engagement surveys
In-person all-hands meetings
Flexible work schedule
Remote work program
In addition to two remote days per week, MassMutual offers employees four full remote weeks of their choice per year.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance + Wellness
Flexible Spending Account (FSA)
A health care flexible spending account (FSA) allows employees to save money on a before-tax basis for eligible medical, dental and vision expenses, subject to IRS limits.
Disability insurance
For details on short term and long term disability insurance please visit https://www.massmutual.com/global/media/shared/doc/employee_benefits.pdf
Dental insurance
Basic Dental covers preventive and basic restorative care; Major Dental covers all that Basic covers, plus restorations and orthodontia (limits apply).
Vision insurance
Health insurance
To learn more about our Health and Welfare Benefits please visit: https://www.massmutual.com/global/media/shared/doc/employee_benefits.pdf
Life insurance
For more information about our Life Insurance Benefits please visit: https://www.massmutual.com/global/media/shared/doc/employee_benefits.pdf
Pet insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Wellness days
Abortion travel benefits
Our general medical travel benefit covers abortion-related travel.
Financial & Retirement
401(K)
In addition to our 401(k), MassMutual has a cash balance plan that provides an account-based pension benefit based on accruals of pay credits and interest credits.
401(K) matching
Performance bonus
Charitable contribution matching
Pay transparency
Child Care & Parental Leave
Childcare benefits
Dependent care flexible spending account to allow you to set aside before tax dollars to pay for certain eligible child care expenses.
Generous parental leave
Leave for birth mothers of 18 weeks of fully paid leave. Non-birth mothers, fathers and adoptive parents eight weeks of fully paid parental leave.
Family medical leave
Caregiver leave: Up to two weeks paid leave to care for a loved one. Bereavement Leave: 15 days of paid time off to grieve the loss of a loved one with the employee defining who the loved one is.
Adoption Assistance
Fertility benefits
Vacation + Time Off
Generous PTO
Paid holidays: 9 fixed and 1 floating. Vacation: starts at 19 vacation and personal days per calendar year, with increases at 5-year service intervals.
Paid volunteer time
Three days of paid time off is available to employees annually to give back to their communities, by sharing their time and talent with a cause close to their heart.
Paid holidays
Paid sick days
Occasional illness: up to 5 days per calendar year.
Flexible time off
Floating holidays
Bereavement leave benefits
Hardship benefits
320 hours of caregiver leave to take care of loved ones when it matters most.
Office Perks
Commuter benefits
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Fitness stipend
Meditation space
Mother's room
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education stipend
Online course subscriptions available
Paid industry certifications
Personal development training

Additional Perks + Benefits

We have a stipend available every year for well-being - think ski lift tickets, a new surfboard, an accountant to do your taxes, new sneakers, and much more!

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