Intersection is turning cities into communities. We deliver tailored information to help people get the most out of their surroundings, engage with their communities, get where they want to go, and connect with the cities in which they live, work, and play. To achieve our lofty goals, we are seeking a seasoned Head of Field Infrastructure to build and lead a world-class infrastructure deployment and operations team.

As Head of Field Infrastructure, you will lead a team focused on designing, building and operating the infrastructure for our products including LinkNYC (the world’s largest and fastest public wifi project replacing public telephone’s in NYC), LinkUK, MTA On The Go and other transit solutions that are changing the lives of millions of people every day.

The Head of Field Infrastructure is a key role and is integral to the success of current and future deployments. In this role, you will report directly to the Chief Operating Officer and be responsible for managing over $100M of capital projects.

Responsibilities

• Lead the Field Infrastructure organization, responsible for:
• Infrastructure Deployment
• Field Operations
• Digital Field Operations
• Be accountable for the successful ongoing operation of all Intersection field infrastructure
• Guide and manage planned and future infrastructure deployments to meet requirements
• Build teams to effectively scale the organization to align with Intersection growth
• Develop and standardize operational processes, controls, tools and procedures to reduce process variation at our operating locations leading to improved effectiveness, client experience, team member engagement, and efficiency
• Partner with internal and external stakeholders to develop technology strategies, advance new business opportunities, prioritize initiatives and manage expectations
• Act in a stakeholder and advisory capacity with internal product teams to identify and implement innovative solutions to address infrastructure challenges and emerging needs.
• Identify key vendors and partners necessary to scale efficiently and mitigate risks
• Guide the design, planning and implementation of necessary civil construction activities
• Manage department budget and project capex budgets

Requirements

• 10+ years deploying wireless infrastructure projects in urban environments
• Expertise in a number of network technology concepts, including:
• OSP Fiber Design and deployment
• Power delivery to street furniture
• Small Cell Networks/DAS
• Tower and Pole Top radio solutions
• Ability to oversee a portfolio of multiple projects
• Experience with utility construction projects and municipal permitting agencies and processes
• Extensive capital planning and budget management
• Ability to develop and lead a team of key stakeholders
• An advanced degree in engineering, business, or a related field, or equivalent experience
• Position is headquartered in NY, must be eligible for global travel

About Intersection:

Intersection is a technology and media company committed to improving the urban experience at the convergence of digital and physical worlds.

Our unique set of assets focus on leveraging emerging trends in technology to improve quality of life in cities as well as create products to grow and develop businesses. With 12 offices, media in 60 markets, and 500+ people across the United States, we carry expertise in:

• Technology & Innovation
• Engineering
• Design
• Advertising & Media
• Strategy
• Data

Our work spans across a variety of markets in cities, government, mass transit, airports and airlines, cultural institutions, retail, and telecommunication providers.

Intersection is the lead company behind LinkNYC, the largest and most advanced public Wi-Fi and street furniture network in the world. By providing up to 10,000 communication hubs for City residents and visitors with free public Wi-Fi, access to communications, information and municipal services across the City, Intersection aims to create an array of solutions to help make cities around the world more livable and connected.

Intersection is an Equal Opportunity Employer.