Head of Group Benefits Operations Technology

Head of Group Benefits Operations Technology

We are seeking a Head of Group Benefits Operations Technology leader within the Group Benefits Digital and Technology organization.  The individual will be responsible for managing Group Benefits Operations applications and aligned Group Benefits Operations business function.  As the Head of Group Benefits Operations Technology, you will lead a diverse team and have full leadership responsibility for development of the team. Partnering with the senior business leaders you will develop and execute the Group Benefits Digital and Retail strategy.  In addition, the individual will be accountable for delivery of the initiatives, manage financials and ensure operational stability of Group Benefits Operations Technology.   

• A highly motivated individual with both strategic and tactical which means you recognize problems/potential problems a mile away and can resolve the issues with decisions based upon experience
• A confident, strategic technology leader with a deep understanding of business processes as well as technology capabilities to develop new or innovative solutions
• Able to develop strong business cases and recommendations required to secure funding to execute on your vision.
• Exceptional at collaboration, communication, and leadership skills

• Be responsible for the development and execution of Group Benefits Operations Technology strategy, and for continuously updating the strategy to assure that it is appropriately aligned with the overall strategy of the Group Benefit Operations business plans.
• Apply in-depth knowledge of how your area of responsibility integrates with Group Benefits businesses and across Guardian Life. 
• Have responsibility and accountability for financial management of the initiatives, team and function
• Be Accountable for all technology related to Group Benefits Operations applications.  
• Oversee the multiple functions and drive the performance, efficiency, and effectiveness from the engineering and development teams
• Ensure alignment with the Guardian Life and overall Digital and Technology objectives.
• Provide strategic direction and leadership for technology related initiatives with the team as well as overall Group Benefits Digital and Technology
• Be accountable for the Operations application performance. Using data and insights you will make informed recommendations for enhancements to improve performance. 
• Drive simplification and automation of Operations Technology applications and platforms
• Stay abreast of trends and identify new opportunities to change the current ecosystem
• Build strong relationships with key stakeholders and leaders across Group Benefits and Guardian Life
• Anticipate and respond to major technology evolutions, industry trends, and emerging technologies in anticipation of new business opportunities

• Proven business oriented and knowledge Technology executive with a strong understanding of how technology can drive ROI and business growth.
• The ability to provide visionary direction and effectively lead the IT and software departments, aligning technology initiatives with the company's overall goals and objectives.
• Directly delivered applications improving customer experiences and driving revenue
• A strong understanding of end to end customer experiences and processes and the capability to leverage technology to enhance efficiency, productivity, and cost-effectiveness.
• Excellent skills in planning, executing, and overseeing technology projects, ensuring they are completed on time, within budget, and meet the desired objectives.
• The ability to stay current with emerging technologies and industry trends, fostering a culture of innovation and continuous improvement within the organization.
• Significant Experience in Agile and Global large-scale programs
• Significant experience leading, overseeing support of applications
• Significant Experience managing third-party outsourcers and managed service relationships
• Significant Experience in software development engineering and release management

Salary Range:

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals.  Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.