Head of People Operations, USA

Key Responsibility - People Operations

• Lead end-to-end People Operations for the US region, ensuring efficient, scalable, and consistent processes across the employee lifecycle.  
• Implement and maintain high-quality operational workflows, documentation, and data governance. 
• Partner with People partners in USA to drive employee experience

Key Responsibility - Employee Relations (ER)

• Own ER case management, including investigations, performance issues, grievances, and disciplinary matters.  
• Ensure all ER activity complies with local, federal, and state employment laws.  
• Coach managers on ER matters and proactively identify ER risks and work with regional People partners to manage and educate business 

Key Responsibility - Payroll

• Own end-to-end US payroll operations across multiple states, ensuring accuracy, timeliness, and compliance.  
• Manage benefits, tax considerations, and statutory reporting in partnership with Finance

Key Responsibility - Global Mobility

• Manage US immigration, visas, sponsorships, relocations, and inbound/outbound assignments.  
• Advise leadership on compliance, tax, and risk related to mobility decisions with Rewards team

Key Responsibility - People Compliance

• Lead the global ER framework, ensuring fair, consistent, and compliant case management.  
• Provide senior guidance on disciplinaries, grievances, investigations, and performance matters.  
• Build ER capability through training, playbooks, and governance structures. 

Experience and Skills

• 10-12 years strong People Operations leadership experience across the US.  
• Deep understanding of federal and state employment laws, payroll, and benefits.  
• Strong ER case management experience.  
• Experience managing mobility and immigration processes.  
• Ability to operate both strategically and hands-on in a fast-paced environment.