Head of Product - WSO

Grade Level (for internal use):

The Team: The Enterprise Solutions business within S&P Global Market intelligence provides buy-side, sell-side, and corporate clients with industry-leading software, data and services. The business portfolio offers a broad range of product offerings covering enterprise data management, investment management, loans platforms, regulatory and compliance solutions, and private markets solutions.
Impact & Responsibilities:  Our Lending Solutions business portfolio is comprised of products that power the global lending ecosystem across the entire loans and credit ecosystem. This comprises of market-leading products including:

• WSO Software: Resolves the operational complexities of loan portfolio management by automating data flows, reducing risks, and streamlining processes, ultimately providing a scalable and efficient solution for asset managers overseeing diverse portfolios.

• WSO Services: Powered by WSO Software, is an outsourced managed service solution crafted to optimize efficiency and deliver real-time access to data along with various post-trade loan administration services including agent administration, cash reconciliation, and investment accounting.

• ClearPar: A solution for automating and streamlining the trade settlement process for syndicated loans, facilitating efficient and risk-reduced transactions across the global lending markets.

• Debtdomain: Designed to help banks and institutional investors manage the entire lifecycle of syndicated loans and private credit transactions.

• Notice Manager & Loan Reference Data: Industry leading loan data & document workflow solutions supporting middle and back-office lifecycle for asset managers and asset servicers in syndicated and private loans. It provides real-time access to loan information from a single validated source providing workflow automation for diversified credit portfolios, CLOs, & OMSs on syndicated and leveraged loans.

Key Responsibilities:

• Product Strategy and Vision: 

  • Directs the development, maintenance and communication of product plans and roadmaps, and ensures alignment of plans and roadmaps to the overall strategic business goals.

  • Designs and refines mechanisms (e.g., document templates, information gathering, information sharing across cross-functional stakeholders, training, performance metrics) to validate roadmap and ensure long-term business success.

• Product Execution and Delivery: 

  • Consults on various projects as a requirement analysis SME.

  • Stays current with industry and vendor products in terms of improvements and enhancements.

  • Directs team to document requirements including customer journey, epics, features, user stories, outlining what is in and out of scope.

  • Assesses alignment between requirements, solutions and eventual outcomes.

• Stakeholder Management and Influence:

  • Formulates stakeholder management and engagement strategy, taking into consideration changes in stakeholders’ demands, priorities and expectations.

  • Serves as subject matter resource to provide advice to teams and key client stakeholders.

  • Addresses mismatched areas of expectation.

  • Drives the relationship process and communications plans to ensure that stakeholders are constantly kept informed.

• Customer Insight: 

  • Recommends strategies for increased market penetration.

  • Synergizes the market segments, customer requirements and trends to enhance products and services.

  • Handles major customer escalations.

Compensation/Benefits Information (US Applicants Only):

S&P Global states that the anticipated base salary range for this position is $155,896 to $232,524. Base salary ranges may vary by geographic location.

In addition to base compensation, this role is eligible for additional compensation such as annual incentive bonus plan.

This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, visit https://www.spgbenefitessentials.com/newhires.

What We’re Looking For:

• Significant experience from a market-leading enterprise software vendor of front-office solutions.

• 10+ years of product management experience, previous experience within Loan industry preferred.

• Deep understanding of the syndicated lending market, loan platforms, private market solutions, and related technologies.

• Adept at building and maintaining trusted and credible relationships with clients and colleagues at all levels.

• Strong strategic thinking and ability to translate market insights into actionable product strategies.

• Strong organizational, problem-solving, and planning skills

• A strong collaborator who enjoys being the bridge between engineering, product, and internal stakeholders

• Ability to understand and communicate complex technical concepts to both technical and non-technical audiences.

• Excellent communication and teamwork skills, with the ability to work effectively across departments and levels of the organization.

• Proven experience providing roadmaps, product overviews, reports, backlog, and documentation for enterprise technology solutions.

• Proven experience of modern software development methodologies and practices (SDLC, Agile, Scrum, etc.), and tools

• Engaging and credible presence, particularly at executive levels

Flexible Working

We pride ourselves on our agility and diversity, and we welcome requests to work flexibly. For most roles, flexible hours and/or an element of remote working are usually possible. Please talk to us at interview about the type of arrangement that is best for you. We will always try to be adaptable wherever we can.

Return to Work

Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative (link to career site page when available), we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace.

About S&P Global Market Intelligence
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit www.spglobal.com/marketintelligence.

What’s In It For You?

Our Mission:

Advancing Essential Intelligence.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Our benefits include: 

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to [email protected]. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.  Only electronic job submissions will be considered for employment.  

If you need an accommodation during the application process due to a disability, please send an email to: [email protected] and your request will be forwarded to the appropriate person.  
 
US Candidates Only: Know Your Rights: Workplace discrimination is illegal

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