Lead and oversee exchange wallet operations, ensuring uptime and timely deposits/withdrawals, manage token events and network upgrades, mitigate risks, streamline processes, collaborate cross-functionally and externally, and drive CEX product and business growth.
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.
Responsibilities
- Crypto wallet product owner role, offer industry wide leading CEX crypto deposit withdraw safekeep service.
- Oversee daily operations of exchange wallets, including deposits, withdrawals.
- Monitor blockchain transactions to ensure timely processing and resolve delays or failures
- Maintain operational uptime of exchange wallets
- Coordinate and complete network upgrades, token events and testing with no issues
- Monitor Internal Alerts and collaborate with internal stakeholders and external parties to react to incidents and implement safeguards.
- Continuously review existing risk and controls to prevent potential future impact to the firm or users
- Review internal processes and simplify or automate processes to enhance efficiency and users experience
- Analyze competitor product and industry trends to identify potential product/process enhancements
- Work with Customer Support to resolve wallet-related user inquiries
- Drive the strategy and partner with Stakeholders across various departments to solve customer pain-points and enhance our product user experience
- Communicate and collaborate with regulators, auditors and external parties
- Drive the CEX business growth strategy and develop/integrate new products to increase market share
Wallet Management:
Risk Mitigation & Compliance:
Process Optimization:
Cross-Functional & External Collaboration:
Business Growth
Requirements
- 5+ years in crypto wallet operations, blockchain infrastructure, or a related role
- 8+ years of experience in Product/Operations Management
- Familiarity with various blockchain technologies notwithstanding EVM, Polkadot, Cosmos, etc.
- Familiarity with on-chain analysis tools, DeFi protocols, and new projects
- Familiarity with wallet infrastructure such as nodes, signing services and wallet custody models (Hardware wallet, MPC, HSM, KSM, Embedded Custody)
- Excellent problem-solving and communication skills
- Ability to stay calm in pressure situations and make clear decisions with thorough impact analysis
- Ability to thrive in a fast-paced, 24/7 crypto environment, passionate and self starter
- Tradfi experience in Issuer Services & Custody is a plus
Why Binance
• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.
Similar Jobs
Blockchain • Fintech • Software • Cryptocurrency • Metaverse
Manage daily exchange wallet operations (deposits, withdrawals, transaction monitoring), maintain uptime, coordinate network upgrades and token events, collaborate with security for incident response, automate processes, analyze transaction data and competitor trends, and work cross-functionally to resolve wallet-related user issues.
Top Skills:
Blockchain ExplorersEtherscanEvmMulti-Signature WalletsUtxo
eCommerce • Healthtech • Software
Lead intelligent automation strategy and delivery across value streams: translate business needs into RPA and AI solutions, manage budgets and KPIs, promote reuse, and drive cross-functional alignment and adoption.
Top Skills:
Agentic AiAutomation AnywhereBlue PrismBusiness Process ManagementChatbotGenerative AiMs Co-Pilot O365Ms Copilot StudioMs Power AutomateMsft PowerProcess MiningRpaSentiment AnalysisTask MiningText ExtractionUipath
eCommerce • Healthtech • Software
Own and execute the product strategy for Knowledge Management and Service Catalog within ITSM. Drive ServiceNow-based solutions, governance, content standards, taxonomy, stakeholder collaboration, UX improvements, documentation, and project delivery. Measure knowledge usage, oversee technology service portfolios, and lead Agile teams to deliver portal and catalog features.
Top Skills:
AgileAi ToolsChatbotDatabase ManagementItsmPerformance AnalyticsPower BIScrumService CatalogServicenowTableau
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
