Provide remote patient and customer support for appointment scheduling, insurance and billing inquiries, account updates, referrals, and provider communication; maintain HIPAA-compliant records.
Job Summary:
Supports patients and healthcare customers with appointment questions, insurance coverage, billing inquiries, and service issues.
Description:
Answer inbound questions regarding care, coverage, billing; update patient account info; coordinate referrals and follow‑ups; communicate with providers when needed.
Qualifications:
• Customer service experience
• Healthcare knowledge preferred
• HIPAA compliance training typical
Benefits:
Remote, PTO, health benefits, training
Similar Jobs
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
Lead development and enhancement of trend forecasting models using healthcare claims data; collaborate with finance and analytics teams to ensure consistent medical cost reporting, present findings to leadership, mentor junior analysts, and support process automation and ad-hoc analytic requests.
Top Skills:
Ms Excel,R,Sas,Sql,Python,Power Bi,Vba,.Net
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
Lead product marketing strategy for Optum products, including positioning, go-to-market and launch plans, sales enablement, and thought leadership. Drive messaging, content, and sales tools to support growth and competitive differentiation. Collaborate with cross-functional teams, manage budgets, and monitor market and business results to accelerate product adoption and customer satisfaction.
Top Skills:
ExcelMicrosoft PowerpointMicrosoft Word
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
Identify and develop leads, close sales, implement new accounts, and manage long-term partnerships with mental health and behavioral health providers. Serve as liaison through contracting and implementation, attend conferences, and maintain customer relationships to drive strategic growth.
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
