House Attendant

Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team.

About NeueHouse Madison Square

NeueHouse is a work and social club where creatives and thought-leaders gather and connect. Our community of members aligns in their ambition to live a creative life, supported by an elevated experience bringing work and social together through iconic buildings, timeless design, thought-provoking cultural programming, and gracious hospitality. NeueHouse: Home of the New.

Our Madison Square (MSQ) House is situated in New York’s iconic Flatiron District, was previously home for Tepper Galleries, a well-known Manhattan auction house for international artists and collectors in the 1930s – and neighbors the 69th Regiment Armory where the first International Exhibition of Modern Art was held.

What You’ll Do:

We’re seeking a House Attendant to join our Operations team. The House Attendant will report directly to the Service Manager.

The House Attendant is a vital guardian of the NeueHouse environment, ensuring our spaces are hospitable, pristine, and ready for connection. As a House Attendant, you will set the standard for the House's atmosphere and physical condition for all Members, visitors, and team members. This role is highly collaborative, working across departments to execute seamless facility transitions, intricate event set-ups, and daily aesthetic maintenance.

• Event Execution: Coordinate with the Operations team to execute room resets and event builds based on specific floor plans. Manage the set-up and breakdown of private and programmed events with precision.
  
• Facility Stewardship: Conduct daily property walk-throughs to identify and address immediate service or maintenance needs. Ensure all furniture and equipment are clean, organized, and functioning safely.
  
• Operational Safety: Maintain a secure and healthy facility by strictly adhering to sanitation standards, breakage policies, and company safety procedures.
  
• Heart of House Organization: Keep all storage areas and "back of house" zones meticulously organized and inventory-ready.
  
• Member Engagement: Provide professional, friendly, and proactive service to current and prospective members, embodying our GRIT values of Genuine, Relentless, Integrity and Teamwork

Physical Requirements

• This position requires constant motion, including standing for the duration of a shift, walking, climbing stairs, bending, reaching overhead, squatting, and kneeling.
• Ability to frequently handle, feel, grasp, and hold objects with precision.
• Must be able to lift, carry, push, and move up to 65 lbs independently. For items exceeding this weight, requesting team assistance is required.
• Ability to balance, stoop, crouch, hear, and smell to ensure a safe and high-functioning environment.

Schedule Requirements:

• Preferred: Full-time with open availability.
• Required: Consistent availability between 2:00 PM and 10:00 PM.

Compensation: 

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.

Full Time Hourly Rate: $25

This role is also eligible for Convene's annual incentive performance bonus plan.

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. 

We’re Here For You:

At Convene Hospitality Group, we want you to feel supported in every part of your life. Here’s what you can expect:

• Health & Wellness: Day-one health coverage for you and your family, 24/7 virtual care, emotional well-being support, and fertility & family planning benefits. Because your well-being matters, inside and outside of work.
• Time Off & Balance: Generous PTO, your birthday off (because, of course!), paid parental leave, and a year-end holiday closure to recharge.
• Financial Growth: 401K with company match and support for education, courses, and certifications. We invest in you so you can grow personally and professionally.
• Development & Recognition: Ongoing career growth opportunities plus recognition programs to celebrate milestones.
• Community & Impact: Volunteer and give-back opportunities, and the chance to make a real impact in the work you do.

At Convene Hospitality Group, we believe great teams are built by bringing together people with different backgrounds, perspectives, and experiences. Our values of GRIT (Genuine, Relentless, Integrity, and Teamwork) shape how we show up for each other every day. We want everyone here to feel welcome, supported, and free to be themselves. If you’re excited to grow, learn, and make an impact, we’d love to have you on the team.

Convene Hospitality Group is proud to be an equal opportunity employer. We welcome applicants of all backgrounds, experiences, and perspectives.

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