HR Assistant

Most of what makes American healthcare expensive isn’t medical care. It’s the administrative burden surrounding it: outdated processes, inefficiencies, and systems that create complexity instead of value.

Arlo is rebuilding health insurance for small businesses from first principles by eliminating unnecessary overhead and creating a more efficient, technology-driven healthcare experience.

AI is central to how we operate. We leverage it across operations, member experience, and internal processes to continuously improve efficiency and outcomes.

We’re already operating at meaningful scale: profitable, hundreds of millions in premiums, tens of thousands of members covered, and growing quickly through brokers, employers, and partners. Backed by Upfront Ventures, 8VC, and General Catalyst, with a team from Palantir, YC companies, and longtime healthcare operators.

About the Role

We are seeking a Remote HR Assistant to support our People Operations team and help create an exceptional employee experience.

You will be responsible for:

• Supporting onboarding and offboarding activities
• Maintaining employee records and HR documentation
• Assisting with benefits administration and employee inquiries
• Coordinating training and development initiatives
• Supporting compliance and policy administration
• Managing HR systems and data accuracy
• Assisting with employee engagement programs and special projects

What We Are Looking For

• Experience in human resources, administration, recruiting, or operations preferred
• Strong organizational and communication skills
• Exceptional attention to detail
• Ability to maintain confidentiality and professionalism
• Proficiency with office productivity software
• Ability to thrive in a fast-paced remote environment

Process

This is what you can expect when we like your application:

• 20 min Initial Screen
• 30 min Interview with HR Team
• 30 min Administrative Exercise
• 30–45 min Final Interview

Target Compensation Range

$85,000 – $120,000 + performance bonus

Why Join Arlo:

High ownership: You’ll get real responsibility from day one—our high-trust team empowers you to run with big problems and shape core parts of the company.

Join an important mission: Your work directly influences how people access care and improves lives at scale.

Growth & expansion: We’re moving fast, and as we grow, your scope will grow with us—new challenges, bigger opportunities, and rapid career velocity.

Apply AI to a problem that matters: Instead of optimizing ads or cutting labor costs, you’ll use AI to fundamentally reimagine how people get healthcare.

High pace, high collaboration: We operate with velocity, first-principles thinking, and a team that works closely, openly, and with ambition.

Exact compensation inclusive of salary and any bonuses is determined based on a number of factors including experience and skill level, location, and qualifications which are assessed during the interview process.

Arlo is an equal opportunity employer. We do not discriminate based on age, race, color, creed or religion, national origin, sexual orientation, gender identity or expression, military status, sex, disability, predisposing genetic characteristics, marital status, familial status, status as a victim of domestic violence, or arrest or conviction record, as defined under New York State law.