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Fira Health

HR Manager

Posted Yesterday
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Hybrid
New York, NY, USA
Senior level
Hybrid
New York, NY, USA
Senior level
Owns day-to-day HR operations for a multi-state workforce, including employee relations, investigations, leave and accommodation administration, employment-law compliance, HRIS data, service requests, onboarding, offboarding, SOPs, and manager coaching. The role supports audits, credentialing, acquisitions, market launches, restructures, and strategic HR decisions while serving as the senior escalation point below the VP.
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Role summary The HR Manager owns day-to-day HR operations across a multi-state workforce and serves as the senior escalation point below the VP. You will run employee relations, leave administration, and state-specific compliance so issues are resolved at the right level, quickly and consistently. This role is hands-on and on-site, with a mandate to build repeatable processes as Adaptive scales. Key responsibilities Employee relations

  • Investigate and resolve complaints, policy violations, and workplace concerns; document findings and recommend outcomes

  • Advise managers on performance management, corrective action, and terminations, escalating to the VP and outside counsel as needed

  • Coach branch and department leaders on consistent, compliant people practices

Leave, accommodations, and attendance

  • Administer FMLA, ADA accommodations, state paid sick and family leave, and workers' compensation across all operating states

  • Run the interactive process for accommodation requests and keep complete records

  • Partner with benefits and payroll so leave status, pay, and coverage stay aligned

Multi-state compliance

  • Track and apply employment law across all employee states, including pay transparency, leave, posting, and final-pay rules

  • Keep handbooks, policies, and state addendums current

  • Support personnel file audits, healthcare credentialing compliance, and survey readiness

HR operations

  • Own the People Hub queue: triage, assign, and close requests within service targets

  • Maintain accurate employee data in the HRIS and support onboarding, transfers, and offboarding

  • Build and document SOPs so work can be covered when team members are out

Team and strategic support

  • Act as backup to the VP on operational HR decisions

  • Train and guide HR team members as the function grows

  • Support projects such as acquisitions, new-market launches, and restructures

Qualifications Required

  • 5+ years of progressive HR experience, including 2+ years at Senior HRG, HR Manager, or HR Business Partner level

  • Multi-state HR experience, with working knowledge of New York employment law

  • Hands-on FMLA, ADA, and state leave administration

  • Track record running employee relations investigations from intake to documented outcome

  • Experience with an HRIS and ticket- or queue-based HR service delivery

  • Bachelor's degree in HR or a related field, or equivalent work experience

Preferred

  • Healthcare or home health experience, including clinical workforce credentialing

  • Experience in a high-growth or acquisition-driven organization

Equal opportunity Adaptive Home Health is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law. We provide reasonable accommodations to applicants with disabilities upon request.

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