HR Operations Analyst

Under the direction of the HR Operations Manager, the HR Operations Analyst is responsible for supporting and optimizing the Legal Aid Society’s Human Resource Information Systems (HRIS) to support HR functions and organizational objectives.

This role supports the accuracy, efficiency, and effectiveness of HR operations and serves as a key partner to Finance for workforce data, analytics, reconciliations, and recurring and ad hoc reporting. The position contributes to data-driven decision-making and supports the overall mission of the firm through effective data management, cross-functional reporting, and system improvements.

ESSENTIAL DUTIES/RESPONSIBILITIES

Data Analysis, Finance Partnership & Visualization

• Writes and maintains recurring and ad hoc HR and workforce reports to answer business questions, support operational procedures, and support Finance reporting needs.
• Designs, builds, and maintains data visualization and distribution tools, providing timely access to essential personnel information to stakeholders.
• Analyzes workforce data to identify trends, variances, data quality issues, and compliance considerations, and communicates findings to appropriate stakeholders.
• Recommends new metrics, reporting approaches, and process improvements to support organizational objectives and data-driven decision-making.

Data Entry & Transaction Processing

• Supports HR teams with routine data entry and quality assurance.
• Reviews and processes various staffing transactions throughout the employee lifecycle.
• Supports systems components for onboarding procedures for new employees.
• Maintains knowledge of HR policies and procedures and applies knowledge to workflows.
• Applies a critical lens to data processing, escalates data errors and systems issues as needed.

Data Quality Maintenance

• Supports routine compliance and data quality assurance procedures across a variety of topics as directed.
• Conducts data analysis and audits to identify inconsistencies, inaccuracies, and gaps in data.
• Performs data entry and correction of issues uncovered.
• Offers training and support to HR staff and other HRIS and Dashboard end-users.

Professional Development and other duties as assigned

• Participates in continuous professional development as directed.
• Continuously learns about forms of bias in the workplace and demonstrates affirmative behaviors that support an inclusive work environment.
• Continuously learns about relevant employment law changes.
• Continuously learns about data privacy and security best practices.
• Performs other duties as assigned.

QUALIFICATIONS

Required qualifications:

• Bachelor's degree and 2+ years of work experience or the equivalent of 6+ years of post-secondary education and relevant work experience.
• Advanced proficiency with Microsoft Excel and data analysis fundamentals.
• Proficiency with data visualization tools (e.g., Microsoft Power BI, Tableau).

 Preferred qualifications:  

• 2+ years of experience in Human Resources, Finance, Data Analytics, or a related field is strongly preferred.

KNOWLEDGE, SKILLS AND ABILITIES

Position Based Knowledge, Skills, and Abilities: 

• Proficiency with Microsoft Excel fundamentals.
• Proficiency with relevant mathematics including statistics, arithmetic, ratios, percentages, etc.
• Relevant certifications (e.g., PHR, SPHR) are a plus.
• Proficiency with HRIS software (e.g., ADP, Workday, BambooHR).
• Ability to reconcile and validate data across HR, payroll, and financial reporting sources.
• Ability to translate workforce data into clear, accurate reporting and analysis for HR, Finance, and leadership stakeholders.

Organizational Knowledge, Skills, and Abilities:

• Commitment to Legal Aid Society’s mission to secure equal justice before the law for all New Yorkers.
• Interpersonal and communication skills that enable healthy and productive working relationships 
• Ability to perform duties with the highest regard for confidentiality, integrity, and respect 
• Commitment to Legal Aid Society’s mission and values 

Physical, environment, travel, and other duties required: 

• Mostly sedentary, significant time using a computer and monitor; communicating and meeting using video
• Requires occasional or frequent physical movement to perform essential job functions which may include, bending, reaching, pulling, pushing, standing or walking for long periods of time, accessing small spaces 
• Will require travel within NYC, across the five-borough region

SALARY AND BENEFITS

The salary range represents a good faith estimate of the range we expect to pay for this role. The actual salary offered may vary depending on many factors, including but not limited to job-related knowledge, skills, and experience, as well as collectively bargained salary steps for unionized roles.

Salary Range: $87,500 - $92,500

The Legal Aid Society offers a generous benefits package including health insurance, paid vacation, disability, and life insurance, and more. Click here to read more about benefits.

Higher Education and Loan Forgiveness

The Legal Aid Society is a qualified employer for the purposes of the Public Service Loan Forgiveness. This position allows an employee to take advantage of PSLF and other State and Federal loan forgiveness programs. Additionally, employees who are New York residents may be eligible for assistance from New York state to assist with loan repayments, depending on years of practice. To learn more, click the links below. 

studentaid.gov

hesc.ny.gov/loan-forgiveness-programs

WORK AUTHORIZATION

All applicants must be legally authorized to work in the United States for any employer without sponsorship for a work visa or permit. We are currently unable to sponsor employment visas or permits. (However, for citizens of Canada and Mexico, LAS will provide a letter documenting employment status that is needed to obtain a TN visa.)

HOW TO APPLY

All applications must be completed online via the career portal. We do not accept emailed applications. Submit the following documents as a combined PDF:

• Cover Letter
• Resume 

For technical difficulties or questions regarding this posting, please email [email protected].

EQUAL EMPLOYMENT OPPORTUNITY

As an Equal Employment Opportunity (EEO) Employer, The Legal Aid Society prohibits discriminatory employment actions against and treatment of its employees and applicants for employment based on actual or perceived race or color, size (including bone structure, body size, height, shape, and weight), religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, gender identity (one’s internal deeply-held sense of one’s gender which may be the same or different from one’s sex assigned at birth); gender expression (the representation of gender as expressed through, for example, one’s name, choice of pronouns, clothing, haircut, behavior, voice, or body characteristics; gender expression may not conform to traditional gender-based stereotypes assigned to specific gender identities), disability, marital status, relationship and family structure (including domestic partnerships, polyamorous families and individuals, chosen family, platonic co-parents, and multigenerational families), genetic information or predisposing genetic characteristics, military status, domestic violence victim status, arrest or pre-employment conviction record, credit history, unemployment status, caregiver status, salary history, or any other characteristic protected by law. 

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

The Legal Aid Society is committed to a work culture of zealous advocacy, respect, diversity and inclusion, client-oriented defense, access to justice and excellent representation. We are dedicated to building a strong professional relationship with each of our clients (people), to understanding their diverse circumstances, and to meeting their needs. Our ability to achieve these goals depends on the efforts of all of us and our ability to build strong relationships with our colleagues. Every member of our community is expected to continuously learn about the dynamic, evolving, and emerging field of knowledge of identity, bias, and systemic forms of oppression and participate in productive efforts to dismantling bias in all forms.