Benefits Lead, US
WHO WE ARE
Braze delivers customer experiences across email, mobile, SMS, and web. Customers, including Burger King, Delivery Hero, HBO Max, Mercari, and Venmo, use the Braze platform to facilitate real-time experiences between brands and consumers in a more authentic and human way. And we do it at scale – each month, hundreds of billions of messages are sent to a network of over 3 billion active users through Braze.
Need more proof? Braze was named a Leader in the Forrester Wave™: Cross-Channel Campaign Management (Independent Platforms), Q3 2021, and was named to the Forbes Cloud 100 list for the fourth consecutive year. The company has also been selected as one of Fortune’s Best Workplace for Millennials in 2021, and was ranked #20 on Fortune’s Best Medium Sized Workplaces in 2021. Braze is certified as a Great Place to Work in the UK and the U.S. and is recognized as one of the UK's Best Workplaces for Women.
WHAT YOU’LL DO
We are looking for an experienced US Benefits Lead to join our Benefits Team within our rapidly-growing People Operations organization. This role will be hands-on in scaling and developing our US benefit programs as well as leveraging vendor relationships to provide a best in class experience for our US employee base throughout the entire employee lifecycle.
Responsibilities:
- Project manage large scale initiatives such as US Open Enrollment and mid-year plan rollouts in coordination with vendors/brokers/consultants/ Senior Manager, Global Benefits while keeping a pulse on competitive market trends in the employer sponsored benefit space.
- Ability to juggle business critical timelines, employee communications, and preparation of benefit plan materials - Don’t worry, we’ll help you get by with a little help from your Benefits Team friends.
- Liaise with internal stakeholders (Payroll, Finance, Legal, Security, Broader People Team) to seamlessly launch new programs, education initiatives, and forecasting.
- Identify and lead internal training opportunities including SOPs, policy review, templates, and communications for benefits, 401(k), and leave of absence programs in partnership with Senior Manager, Global Benefits.
- Manage vendor relationships by leading regular status calls and conducting strategic reviews. Analyze vendor statistics to provide recommendations to Senior Manager, Global Benefits with the goal of enhanced benefit plan utilization and awareness.
- Serve as escalation contact for (our fantastic) US Benefits Analyst to manage employee inquiries regarding benefit eligibility, programming, and leave management.
- Track and complete compliance requirements for section 125 and 401(k) plans, including (but not limited to) completion of Form 5500s, ACA filings, annual audits, and non-discrimination testing.
- Partner on ad hoc Benefits/ People Team initiatives as needed.
WHO YOU ARE
- 5+ years of experience in the US benefits space.
- Current, in-depth knowledge of federal and state requirements related to US benefit programming including (but not limited to) COBRA, ERISA, HIPAA, FMLA, PPACA, SFHCSO.
- Detail-oriented professional with organizational and analytical skills that don’t quit.
- Excellent written and verbal and communication skills.
- Advanced Excel skills are a must - Workday experience is a strong plus!
- Must love working independently, prioritizing, and executing projects in a fast paced, high-growth, technology environment.
WHAT WE OFFER
- Competitive compensation that includes equity
- Generous time off policy to balance your work and life, including paid parental leave
- Competitive medical, dental, and vision coverage for you and your dependents
- Collaborative, transparent, and fun loving office culture
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