Internal Communications Manager

| Greater NYC Area

Blink Health is a well-funded healthcare technology company on a mission to make prescription drugs more accessible and affordable for everyone. We're scaling up in a highly complex vertical to change the way Americans access the prescription drugs they need.

Our proprietary platform and supply chain allows us to offer everyone — whether they have insurance or not — amazingly inexpensive prices on over 15,000 medications. With the addition of telemedicine and home delivery for prescriptions, Blink is providing a life-changing experience for people all over the country and fixing how opaque, unfair and overpriced healthcare has become. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

How to achieve success:

All Blinkers are expected to operate with our value of “Good Giving” in mind. Our culture is infused with the dedication and enthusiasm of employees who continuously strive to make a difference. Here’s how you will do that in this role. 

Good Execution - Do your best work 

  • Manage core internal communication vehicles including Company Intranet, messages, digital, and video, and more
  • Establish protocols, tools, and templates that support communication objectives, are used regularly to build familiarity with employees, and set expectations on what kind of information will be shared, in what channels, and by whom.
  • Build the Blink Health brand as an employer of choice for top talent 
  • Create a company-wide internal communication framework and calendar that identifies the right channels and methods for communications
  • Partner with executives to develop and distribute communications strategies and materials regarding organizational changes, new hires, departures and promotions
  • Partner with senior leaders and the People & Culture team to develop and drive employee engagement initiatives
  • Manage Company All Hands and miscellaneous internal events for executives and their teams

Good Owner - Be the CEO of your role 

  • Develop and execute a corporate-wide communications strategy that focuses on sharing the company’s strategy, most critical plans, priorities, and announcements.
  • Identify emerging issues and challenges both internally and externally. Recommend methods and messaging to adjust or add new, relevant content to existing plans in order to share with employees in real-time.
  • Identify, monitor and analyze key performance indicators (KPIs) such as engagement metrics and team/employee feedback to measure effectiveness of communications
  • Demonstrated ability to build a function, and create a comprehensive framework, foundation, and supporting processes.

Good Learning - Learn something new every day 

  • Stay current on industry trends, sharing information and best practices to keep internal communications modern and effective

Good Feedback - Consider the perspective of others 

  • Develop methods to collect employee communication and engagement metrics, sharing results with relevant team members to acknowledge progress and inform decision-making
  • Listen actively and respond effectively through a variety of channels
  • Promote trust and transparency across the organization 

Desired experience:

  • 7+ years of internal communications experience in a corporate environment
  • Minimum 1 year of event planning experience required
  • Prior experience preparing materials for business leaders and/or executives and strong public speaking required
  • Graphic Design, Excel, PowerPoint, SharePoint, & Microsoft Office experience

Knowledge/Skills/Abilities:

  • Strategic, high-level thinker with an ability to understand complex business issues and use them to craft easily understood messages for targeted audience groups
  • Organized and able to handle multiple projects, prioritize and act with a sense of urgency
  • Ability to thrive in dynamic, fast-paced corporate environment
  • Knowledge of how to develop communications strategies that are impactful, create perception change, and define new direction
  • Excellent written and oral communication to drive concise, simple, yet engaging messaging across the organization
  • Strong storytelling ability - persuasive written and verbal communications, including interpersonal and presentation skills
Why Join Us:

At Blink, we put humans first. We want everyone at Blink to be able to do the best work of their lives. We are a relentlessly learning, constantly curious and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.

Learn more:
Blink Website
Blink Pharmacy App for Android
Blink Pharmacy App for iOS

We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • ReactLibraries
    • DjangoFrameworks
    • FlaskFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases

Location

Our office is located in SoHo near tons of fantastic restaurants and bars and is super easy to access from most subway lines!

An Insider's view of Blink Health

What’s the vibe like in the office?

At Blink, it's all hustle and bustle which makes it a great time to be here! Dress code is casual which plays a huge role in comfort and productivity. In need of an energy boost? There's free lunch and a stocked kitchen daily. Snacks and sneakers are great, but the most exciting part is working for a company with a mission you can stand by!

Janire

Workplace Services Coordinator

What projects are you most excited about?

We’re expanding telehealth options into some really impactful areas. It’s exciting to be working on a solution for people taking those meds on a regular basis so they can more easily and affordably access care and treatment that they might not otherwise be able to get or pay for without Blink Health’s platform.

Josh

Strategic Projects Associate

What is your vision for the company?

I’m excited for the potential of disrupting our category and changing the way consumers access prescription medications and healthcare. This is a $450 billion industry with almost zero oversight on drug pricing and zero price transparency. The mission is to fix all of this.

Rob

Director, Talent Acquisition

What are Blink Health Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Daily stand up
Team owned deliverables
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
For most plans, we pay 100% of employee medical premiums and 75% for spouses, dependents and domestic partners.
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Use pre-tax dollars to save on transit and parking expenses. We also cover late-night Uber rides so you can get home safe.
Free Daily Meals
We provide free breakfast on Friday. Employees get free lunch on Monday, Tuesday, Wednesday, Thursday, Friday.
Stocked Kitchen
Blink has a fully stocked kitchen including cereal, fresh fruit, snacks, coffee, tea and a variety of flavored sparkling water.
Happy Hours
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
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