Manager, Abstraction Training

| New York

Flatiron’s mission is to improve lives by learning from the experience of every cancer patient. We do this by organizing the world’s oncology information and making it useful for patients, physicians, life science companies and investigators to use in order to accelerate research and improve the quality of care. We are building a disruptive, oncology-specific software platform that connects cancer centers across the country on a common technology infrastructure to address key healthcare challenges.

Much of the available, real-world clinical data is unstructured and stored across thousands of disconnected community clinics, medical centers and hospitals. We have a large team of abstractors - primarily nurses, tumor registrars and clinical research professionals - who help us convert unstructured data to structured data by extracting key data points from from clinical documents. Abstractors work remotely via our proprietary web-based software, where they abstract data across multiple diseases according to documented policies and procedures (P&Ps).

The Manager of Abstraction Training will be responsible for driving the development of training content, including slides, videos, and other materials in order to ensure abstractors are successfully onboarded and maintain a high level of performance -- in terms of data quality and overall efficiency. This will include ensuring that abstractors know how to utilize our software and understand project-specific specific P&Ps in order to abstract data efficiently and with high quality and developing interventional learning when course correction is deemed necessary. This role will require working collaboratively with Clinical Quality Managers, Clinical Data Specialists, Clinical Abstraction Managers and other members of the Internal Abstraction team. This role reports to the Director of Abstraction Operations.

Responsibilities:

  • Identify key gaps in abstraction onboarding/training and develop roadmap for remediation
  • Develop and share best practices for knowledge management, training, and documentation
  • Develop standard abstractor training templates and establish minimum requirements for new project training content
  • Work collaboratively with Clinical Quality Managers, Clinical Data team members and Clinical Abstraction Managers to design, build and deliver training content
  • Work collaboratively with Abstraction Operations team to establish metrics and measurement processes to assess the impact and success of training content

About You:

  • Bachelor’s degree
  • 5+ years experience in developing training and elearning materials/curriculum
  • Strong track record of designing training programs for adult learners
  • Knowledge of creative training techniques, accelerated learning, L&D best practices, and evaluation standards
  • Experience in multimedia and video editing including animations, tweens, and layering
  • Ability to work with diverse stakeholders and collaborate in teams to meet objectives
  • Demonstrated ability to quickly adapt to situations and prioritize tasks
  • Excellent interpersonal and communication skills
  • Superior organizational skills and attention to detail

Bonus Points:

  • Advanced degree related to instructional design, especially with a focus on digital and adult learning
  • Nursing degree, healthcare experience or comfort with oncology terms
  • Startup experience
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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases

Location

Flatiron Health is in the heart of the Flatiron District. Eataly is right downstairs and we oversee Madison Square Park.
200 5th Avenue, New York, NY 10010

Insider's spotlight

What’s the vibe like in the office?

The most exciting part of being in my company is solving a real problem at scale through serious collaboration. Oncologists, software engineers, statisticians, business folks, etc. all have to come to the table together, as equals, to figure this one out. And we are doing it.

Amy

Chief medical Officer

What kinds of technical challenges do you and your team face?

An engineer and oncologist work together over several weeks to build an algorithm from a naive prototype to a highly specialized and flexible rule set that can accurately represent the lines of therapy for 95% of patients within a specific disease subset.

Abhishek

Software Engineer

How does the company support your career growth?

As engineering manager, I am invested in the professional development of the people I work with. I train team members by pulling them out of their comfort zones to the uncomfortable territory. At Flatiron, it is one of our values - greatness and comfort rarely co-exist.

Kevin

Software Engineering

At Flatiron, we believe that learning from the experience of every cancer patient is an imperative — it is the key to accelerating research and continuing to improve the quality of care. Our mission is to serve cancer patients and our customers by dramatically improving treatment and accelerating research.

Zach Weinberg

Co-Founder, President and COO

Instead of studying the cells, I now have the opportunity to write about the patients. I can tell their stories through the research lens and enable them to advance clinical cancer research through their experiences. I certainly never lose sight of the human behind the cell anymore.

Rana

Medical Writer

Perks of working here

401(K)
Casual Dress
Child Care
Commuter Benefits
Company Equity
Company Outings
Conferences & Training
Daily Meals Provided
Dental Benefits
Flex Work Hours
Happy Hours
Health Benefits
Generous Parental Leave
Stocked Kitchen
Vision Benefits
Volunteering Opportunities
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