Manager of People & Culture | NYC

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BetterCloud is the first SaaS Application Management and Security Platform, enabling IT to centralize, orchestrate, and operationalize day-to-day administration and control for SaaS applications. Every day, thousands of customers rely on BetterCloud to centralize data and controls, surface operational intelligence, enforce complex security policies, and delegate custom administrator privileges across SaaS applications.

We are a high energy, high growth startup, that is seeking a hard-working, organized resource to join our People & Culture team in NYC. Our Manager of People & Culture will be the go-to consultant for managers in a variety of areas including communications, employee relations, performance management, resource management, team and individual development, practice/policy interpretation and application, and other management challenges. We need adaptable, self-motivated people who have strong critical thinking skills.

Responsibilities

  • Work with Director of People & Culture to develop, iterate, and execute a people strategy with your client group
  • Partner with HR Team to manage company-wide people programs.
  • Provide day-to-day performance management guidance (coaching, counseling, career development, disciplinary actions).
  • Help to elevate leadership capacity by truly understanding needs and perspectives.
  • Build strong, respectful relationships, and overcome obstacles with fortitude.
  • Influence the right outcomes for the business grounded in data, helping to elevate BetterCloud’s employment brand and distinct culture.
  • Work closely with our Talent Acquisition Specialist to ensure recruitment and HR for the client group are coordinated and successful.
  • Conduct employee relations investigations; proactively manage legal risk; ensure manager and employee compliance with company guidelines and governmental regulations.
  • Proactively respond to employee questions regarding but not limited to the following: benefits, employee relations, and company guidelines.
  • Assist in new hire orientations and the onboarding of new hires.

Qualifications

  • Bachelor’s degree is required
  • Minimum 3 years of Human Resources Generalist or Coordinator experience
  • Functional experience in employee relations, compensation, performance management, and recruitment along with a strong familiarity with employment laws and regulations
  • Strong analytical skills, including reporting, synthesizing data to identify themes and create solutions to address those issues
  • Successful track record of building and maintaining strong relationships and being a trusted advisor at all levels of the organization
  • Ability to be instinctive enough to jump on critical business issues & opportunities when you see them, scrappy enough to get operational items resolved, and savvy enough to work with all levels in a matrixed environment
  • Effectively copes with change, shift gears comfortably, and can decide and act without having the total picture
  • Self-starter with high intellect, good communication skills, interpersonal skills, and strong organizational and time-management skills in order to prioritize competing, multiple tasks simultaneously
  • Proven coaching and conflict resolution skills
  • Excellent verbal and written communication skills required
  • Excellent presentation skills

Compensation | Benefits

  • Competitive base salary
  • Full benefits package
  • Stock Options
  • Career growth with an industry innovator

BetterCloud is an Equal Opportunity Employer, including disabled and vets.

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Location

330 7th Ave, New York, NY 10001

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